Wont let me us my visa card to buy a game

Phone support also may be able to help with this.

Hello, today Xbox live was having some service alert, its about purchase and content usage



You can check the status here...

https://support.xbox.com/en-US/xbox-live-status



Please be patient until the service return to normal working. Thanks for your understanding and patience...

The best way to reach Live Support

here: https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

try this step to live support guide you trough the buy

Hello MchaelWoolard,

Thank you for posting on the Xbox forums. Are you receiving an error message when you attempt to complete the purchase? Are you attempting to complete the purchase on an Xbox One, Xbox 360 or Windows 10 device? We recommend trying to buy the item through
the Xbox website. Be sure to let us know the results!

It wont let me buy some microsoft points, it says my card isnt authroized, i tried my moms card nd it wont let me buy it i dont know why :/