Won't let me take an available GT on specific accounts

when you check a gamertag before you select change, it reserves it and locks it out for an hour or so, just wait a while and it will be available again.

It won't let me activate my account >.<

Hi Evya! I'm more than happy to help you!

I'm sorry you are experiencing this with your Microsoft account. No worries, let me help you sort this out.

Kindly try to sign in to that specific Microsoft account on account.microsoft.com to see if you will be able to access it on the web browser.

Check your payment and billing > Order History if it's the right account.

Keep your account signed in and try to connect it to your computer.

Please take your time and let me know if it works.

Best Regards,
Darhyl

Hello @Shi no Haku! I hope that you are doing well!

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently facing issues when trying to change your Gamertag. But don't worry, the following troubleshooting will fix the issues.

Step 1: Remove your account:

First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

Step 2: Reset your console:

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Step 4: Check your internet connection:

In case the issue still persists, please try connecting to a different network, or perhaps using a hotspot momentarily to just sync your worlds and then connecting to your home network once more.

Step 5: Change our Gamertag online:

If the issue still persists after trying the pervious steps, please try changing your gamertag online using the link below:

Change Xbox Gamertag | Xbox

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Thanks for the responses! I actually tried the above suggestions but when I go to delete my profile, it won't let me. It states that action is not available, even though I am signed out of my account. Any way to get around the prompt that won't let me
delete the profile?