Won’t let me sign in on PS to Minecraft bedrock

Hi there! This is Virginia O.

I understand that you want to sign in to your Minecraft account to your PS5 but it was detected that an account is already linked.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

This issue arises because the Microsoft account is already linked to another PlayStation Network (PSN) account. To set your expectations properly, once a Microsoft account is linked to a PSN account, it cannot be linked to a different one even if the account is unlinked.

You can reach out to PlayStation Support: https://www.playstation.com/en-us/support/?coun... seek further asisstance regarding this matter. Kindly explain your situation.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your cooperation.

Ok so I can login on the Microsoft home page and Xbox but if I go to the Xbox app on computer it won’t let me sign in same if I go into Minecraft the game it won’t let me sign in also sorry for the late reply

Thank you for responding to my post quickly As I had purchased Minecraft bedrock on my PC and secondly, I don't really know how to link my account to my ps account so that I can play it there. I tried downloading the Minecraft demo and signing in from there but it tells me to buy the game first.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We need to make sure that the game is successfully purchased under the account that you're using, please follow the steps below:

Go to https://account.microsoft.com/billing/orders and check if you can see the subscription from there.

Once confirmed, sign out on Microsoft Store App as well as Xbox App then sign back in. Make sure that you're signed in under the correct Microsoft account.

Hi David! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft Bedrock.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft bundle game.

From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to log in to Minecraft Launcher.

If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl