Won’t let me download game

Hello again CrazyChris02, try to do it this way, liquese the console and then go again in The Purchase History, find the game and click on top of it, should open another tab in your browser, then click install and choose the device to install.

Can you provide some more details on your situation? Is this on Xbox One? Windows 10? What are you trying to download. Are you able to download anything else?

We'd be happy to help troubleshoot, but we will need some more information to find the best troubleshooting steps to help with.

Thank you for that, it worked.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community

Hello Chris, you have already checked your purchase history if the purchase has been successfully completed by the system, so click on the link below and log in with the account that purchased the game.

https://account.microsoft.com/billing/orders

My purchase history says I own the game, but I can’t download it from the store, and it doesn’t appear in my games list.