Won't let me buy xbox one gold 1 month card

Hi Pedro,

Thanks for reaching out to the forums. We understand you are trying to make a purchase. What is the complete error you are getting? How many times have you tried? If trying multiple times it can block the purchases for a short time. Please provide as much
information as possible so we can assist you better.

Thanks,

Brad

Hi

My gift card isn't working but I have just baught it and it's asking me to use credit cards and it's saying that my xbox live gold is not letting me buy it and is blocking me from buying a month of xbox live gold

How stupid. Money is money. They get it one way or another. Using money on your account should be allowed. I myself only want 1 month gold but it won't let me use any credit/debit cards and you can't get one month pre-paid cards. Just let us have our easy
options for goodness sake Microsoft. Bunch of time wasters really.

I am having a MAJOR issue, anyone who can help would be great. I DO NOT own a credit card, nor do I want one. I have $21.00 on my LIVE account, I want to get a 1 month gold to hold me till the new month, however for whatever reason it won't allow me. It
keeps saying I need a credit card. So, how can I use my money in my account to buy my month of GOLD? Anyone?

Hi, thanks for the reply. I have the 1 month trial (with credit card), and it let me download the two Xbox one games. It's just the Xbox 360 one I can't download.

Also, the Games With Gold FAQ (support.xbox.com/.../games-with-gold-faq) specifically says the Gold membership trials with credit card are elligible.
I did input my credit card info.

Thanks again!