Won't let me buy things in store

Discus and support Won't let me buy things in store in XBoX on Consoles to solve the problem; For some reason when I play my nba2k17, then go to buy VC for my my player it says at the top (Contact us at Microsoft support) and below it saying... Discussion in 'XBoX on Consoles' started by DribbleSensei21, Apr 2, 2017.

  1. Won't let me buy things in store


    For some reason when I play my nba2k17, then go to buy VC for my my player it says at the top (Contact us at Microsoft support)

    and below it saying (We're having trouble processing your payment and we'd like to get that sorted out.) Someone please help I don't know what to do. This is after I click the (BUY) option just to say. It does not show a error code which is weird.

    :)
     
    DribbleSensei21, Apr 2, 2017
    #1
  2. Destiny rise of iron

    It won't let me buy it from the microsoft store either.
     
    Ras HemiPower, Apr 2, 2017
    #2
  3. converting

    I wanted to buy 4200 Microsoft points card but will it let me buy things on the store ( will the points be converted into cash value on the store)
     
    GeorgeGeorge222, Apr 2, 2017
    #3
  4. Won't let me buy things in store

    This also happens in the normal store also.
     
    DribbleSensei21, Apr 2, 2017
    #4
  5. DribbleSensei21 Win User

    Won't let me buy things in store

    This also happens in the normal store also.
  6. XBF Leo G Win User

    Won't let me buy anything on the store

    Hey Amanda,

    Thanks for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. What kind of payment method are you attempting to use? What is the error message or error code that appears when you try to purchase
    the item? Are you trying to buy items on an Xbox One, Xbox 360, a mobile device or a Windows 10 computer? We recommend attempting to complete the purchase from a different device like a cell phone or tablet. Just make sure you are signed in to the Microsoft
    Store with the account that you wish to purchase the item(s) with. Be sure to let us know the results
    Amanda!
  7. Porschesgt10 Win User

    Won't let me buy anything on the store

    Hi anx thank you for reaching out.

    I would double check the card details and I would also try and do a soft reboot hold down the power button till power off and then turn back on

    Many thanks

    Zed
  8. Ras HemiPower Win User

    Destiny rise of iron

    It won't let me buy it from the microsoft store either.
  9. XBF Steven R Win User

    It won't let me buy it

    Hey there AyaYoussef1,

    Thanks for reaching out to the Forums for clarity when it comes to purchasing this game. I can totally understand any confusion felt during this experience. This is more than likely because the game itself has been delisted from the Microsoft/Xbox store.
    At the time, the all Telltale games are only available on disc. If you would like to play any of those games, you would have to get a hard copy.

    Hope this information was helpful.

    Thanks for reading!
Thema:

Won't let me buy things in store

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