Won’t let me buy anything

Hi Chandler, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

First, let's try a simple fix, please, power cycle the console to clear its cache data and try again.

To do it, follow these steps:

Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

Unplug the console's power cable. Wait 60 seconds.

Important Be sure to wait at least 60 seconds. This step resets the power supply.

Plug the console power cable back in.

Press the Xbox button on your console to turn it on.

Let me know if it works!

Source: https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

Hey Luis,

Can you give us some insight as to what exactly you are trying to purchase? and what do you mean by you put money on your Xbox?

Hi Nick E, my name is Daniel. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

I am very sorry for the problem you are going through, I would like to obtain a little more information so that I can provide you with better help and resolve this problem.

Of all, you can enter the following link and check if the problem you are presenting appears here and if you find a possible solution. If you need more help, you can contact me again but you have to give me more information about the specific problem so I can identify the cause and find the solution.

https://support.xbox.com/help/subscriptions-billing/buy-games-apps/purchase-error-solution

Thank you for being so understanding, I look forward to your response. Good luck!

Best regards,
Daniel.

validation charges are held by your bank and do not goto ms at all

it is upto your bank when they return charges it can 2-7 business days but most of the time its instant



for the payment issue here

http://forums.xbox.com/xbox_forums/xbox_support/f/27/t/17145.aspx

Hey Dericka!

I fixed my problem, I did not have the "in app purchases app" installed in my Xbox PC app connected to Minecraft, thanks for your help though!