Won't let me browse games. Error code is 0x8013153B

Discus and support Won't let me browse games. Error code is 0x8013153B in XBoX on Consoles to solve the problem; When I try to access anything in the Store, I get an error code 0x8013153B. I tried restarting my Xbox One S and restarting my router, but same error... Discussion in 'XBoX on Consoles' started by rhogfans, Dec 2, 2016.

  1. rhogfans
    rhogfans Guest

    Won't let me browse games. Error code is 0x8013153B


    When I try to access anything in the Store, I get an error code 0x8013153B. I tried restarting my Xbox One S and restarting my router, but same error code.

    :)
     
    rhogfans, Dec 2, 2016
    #1
  2. Ssgokuj
    Ssgokuj Guest
    Can't buy dlc

    I have the error code 0x8013153B It doesn't let me buy anything from the store
     
    Ssgokuj, Dec 2, 2016
    #2
  3. Me7aLiCz xZer0x
    Me7aLiCz xZer0x Guest
    I HAVE PROBLEMS with the xbox live store

    hi, i got some problems with the xbox live store, it doesnt let me donwload netflix or other aplication, it gives me the error code of: 0x8013153B pls help
     
    Me7aLiCz xZer0x, Dec 2, 2016
    #3
  4. Miss Bijoux Win User

    Error code: 0x8013153B

    Hey guys -

    If the power cycle that maxen recommended didn't work, let's have you try
    removing your Xbox Live profile     from your Xbox One console, then power cycle. If that doesn't work, the next step I'd suggest is to

    factory reset     your Xbox One (while keeping your games and apps) and seeing if that helps resolve the issue.

    Give those a shot and let us know if the issue persists. :)
  5. Bi9 Daddy707 Win User

    Error code: 0x8013153B

    I am in the same situation and I tried power cycling, and it didn't work, I still can't open the xbox store
  6. Mister Mascot Win User

    Error code 0x8013153B

    Hey there Burnleyfan234,

    • Sorry to hear about the issues with connecting to the store, it does sound like there might be a network problem. Please run a Detailed Network Statistics
      test on the Xbox One console and provide the following information.
      • Download Speed
      • Upload Speed
      • Latency
      • Packet Loss %
      • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used)

    That'll help us figure out the next step to get this fixed!
  7. maxen Win User

    Error code: 0x8013153B

  8. Mister Maka Win User

    error code 0x8013153B

    Heya TheDarkJudd.

    Sorry to hear you're having trouble accessing the Xbox One store! Since this first started have tried a quick power cycle on your Xbox One to see if that helps? To power cycle your Xbox One, hold down the power button on the console for 8-10 seconds until it
    shuts off. Once it's off, you can power it back on. Let us know if that helps!
Thema:

Won't let me browse games. Error code is 0x8013153B

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