Wont display screen

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

Please try to carry out the solution below.

1. Turn off Xbox One.

2. Unplug power.

3. Plug the power back to Xbox One 30 seconds later.

4. Press and hold Bind and Eject at the same time (don't release).

5. Press and release the Power button, and then you will hear the startup chime.

6. When you hear the second startup chime, you can release the bind and eject buttons.

7. Select Reset this Xbox on the screen.

8. Select Keep games and apps.

*Please let us know if this solves the problem.

unplug the power from the xbox console, and then plug it back in, press and hold the power button for about 15 seconds so it loads up in a basic display mode and see if the display appears

Hello Michael,

We thank you for bringing this inquiry to our forums community, and understand that this concerns an inability to view the display from the Xbox One console on your television.

Our suggestion here, please attempt following our troubleshooting a blank TV screen or monitor while your Xbox
One is on support article as it provides various steps to try in order to resolve this issue.

Try this out for us and then let us know the results.

Best wishes!

Hello

You can use 1080P or 1440P at 120Hz but due to hardware limitation you will only be able to use 4K at 60hz.

But since Games on the Xbox One X are only Running at 60FPS or 30FPS depending on the game you wont see much of a benefit.

Having a higher refresh rate allows you to see more frame for example 60Hz Screens allows up to 60FPS, 120Hz Screens Allows up to 120 FPS to display on the screen

It happens , it just wont display on that page, it still records it on the halo servers