won't deposit credit into account

Discus and support won't deposit credit into account in XBoX on Consoles to solve the problem; My xbox won't. deposit the MyRewards credits into my account. Saying i need to update info (it is updated) i dont know what to do... Discussion in 'XBoX on Consoles' started by Misfit I Rage, Nov 26, 2016.

  1. won't deposit credit into account


    My xbox won't. deposit the MyRewards credits into my account. Saying i need to update info (it is updated) i dont know what to do

    :)
     
    Misfit I Rage, Nov 26, 2016
    #1
  2. Tenchi_Ryu
    Tenchi_Ryu Guest
    Why buying from Microsoft store sucks

    UPDATE: Finally received my 15,000 credits, will deposit into my account on the 4th of December.
     
    Tenchi_Ryu, Nov 26, 2016
    #2
  3. Can't deposit rewards points, despite correct billing info

    Rewards won't let me deposit any credits into my account, wants me to verify my billing info. Yet the info is correct.
     
    AlteredFusebox, Nov 26, 2016
    #3
  4. Smwutches Win User

    Is there a bug with the Rewards program?

    Since you have over 5,000 credits, you won't see a request deposit button. Your credits would be scheduled for deposited based on when you got to 5,000 pending. If you hit the 5,000 mark early this month, they should be deposited in a few days. If you hit
    5,000 well before March 1, check further down the MyRewards section of the site for your account status. If it is yellow or red, then there is an issue with your account that is preventing the deposits. If it's green, your account is fine and you would just
    need to wait until your credits are scheduled to be deposited.
  5. Smwutches Win User

    Lifetime points

    No. The system won't deposit anything less than 1,000 credits.
  6. XBLRewards8 Win User

    30,000 Rewards Points Missing

    Hello Heyzues781,

    Credits are not immediately placed into your Microsoft Account on completion of an offer. It takes time to process Credits for deposit. Credits are initially placed as pending in your Rewards Account. These pending, un-deposited Credits can be reviewed from
    your MyStatement on the MyRewards page. I see that both your 15,000 for the Design Labs controller offer and your Rewards Story completion are currently pending in your account.

    These pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month
    deposit the following month. Since your Credit events were around the 21st, you should expect to see them deposited as usable currency into your Microsoft Account in the mid-month deposit cycle in January.
  7. XBLRewards8 Win User

    Rewards credits pending for more then 1 year

    Hello Rise Lara Crft,

    Your account does not have a Microsoft payable account to deposit into, so the deposit is failing. We cannot deposit Rewards Credits into a non-Microsoft billable account (like Credit Cards). If you wish to receive your deposit,
    you must create a Microsoft payable account for us to deposit Rewards Credits into. We can no longer transfer Credits between different gamertags. Apologies for the inconvenience.
  8. SynicalSTAR Win User

    Is there a bug with the Rewards program?

    Since you have over 5,000 credits, you won't see a request deposit button. Your credits would be scheduled for deposited based on when you got to 5,000 pending. If you hit the 5,000 mark early this month, they should be deposited in a few days. If you hit
    5,000 well before March 1, check further down the MyRewards section of the site for your account status. If it is yellow or red, then there is an issue with your account that is preventing the deposits. If it's green, your account is fine and you would just
    need to wait until your credits are scheduled to be deposited.
    Its green so All I have to do is wait for the first of April I guess?
Thema:

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