Wont connect to internet but router and connection are fine

wingedraider17 · Jun 19, 2015

My xbox is not working this morning. It says I cannot connect to live so I ran a connection test. It says I am connected to my router, but my router isnt connected to the internet. My computer and phone are working just fine. I reset my router and my network
connections as the support website question thingy told me to. Still didnt work. I did this many more times and none of them worked. There is no interference or anything at all from my headset because it is wired, not wireless as the support suggested. It
worked just last night and I am getting increasingly frustrated.

:)

You My Bae Blue · Jun 19, 2015

Wireless works but Xbox wont connect

It was working fine last night and now this morning it wont even connect to the internet. I know my internet works fine because my computer is working just fine over the same network. But when i run the test connection it will connect to my local network
but fails to connect to the internet. I can see on my Xbox that all the Live status are up but it still wont connect. Any suggestions?

SacredDoughnut1 · Jun 19, 2015

My network wont connect to my laptop.

my wireless networking adapter (the one with one antanna) is picking up my internet connection and is also connecting but for some reason my internet connection wont connect to the internet. All of the other devices in the house are conectring fine. Its
just my xbox that wont

Mizz Che · Jun 19, 2015

Same thing happening here for quite a few days now...Time to switch from xbox....

Mizz Che

Same thing happening here for quite a few days now...Time to switch from xbox....

AdriftRain666

I'm having problems connecting to my internet as well. Its working just fine on my laptop and it was working fine the other day. Now its just not connecting and I did the whole turning it off than turning it on and still wont connect but the router is saying
I have internet

adamsisson

Done a factory reset

tried again and still wont update. Just shows installation stopped

and says check internet connection.

Connection is fine 65mb/s speeds tried through router and personal hotspot but no joy.

dont understand why it wont update anything?

thanks

SacredDoughnut1

my wireless networking adapter (the one with one antanna) is picking up my internet connection and is also connecting but for some reason my internet connection wont connect to the internet. All of the other devices in the house are conectring fine. Its
just my xbox that wont

Skully Headshot

So is your issue is with connecting to the router, or is it connecting to the internet? Its possible to connect perfectly to a router but not have internet access. So rule that out for us.

I wonder if your ethernet port is physically loose/defective.

If its connecting to the router just fine but not the internet, than the console may not be the problem.

Wont connect to internet but router and connection are fine