Won't connect to 5GHz band

Discus and support Won't connect to 5GHz band in XBoX on Consoles to solve the problem; My Xbox will connect to the 2.4GHz band, but not the 5GHz band. I can't figure this out myself and the clueless idiots at Microsoft Support said that... Discussion in 'XBoX on Consoles' started by Riekopo, Jun 22, 2014.

  1. Riekopo
    Riekopo Guest

    Won't connect to 5GHz band


    My Xbox will connect to the 2.4GHz band, but not the 5GHz band. I can't figure this out myself and the clueless idiots at Microsoft Support said that the Xbox One doesn't use 5GHz Wi-Fi.

    :)
     
    Riekopo, Jun 22, 2014
    #1
  2. Riekopo
    Riekopo Guest
    Xbox slim wireless to ASUS RT-N66U works very poor.

    My Xbox One won't connect to the 5GHz band of my Asus N66U wireless router.
     
    Riekopo, Jun 22, 2014
    #2
  3. Riekopo
    Riekopo Guest
    Can't connect to 5GHz band of Asus N66U wireless router.

    As my title says my Xbox One won't connect to the 5GHz band of my Asus N66U wireless router. It connects to the 2.4GHz band fine, but I want to use the 5GHz because it's much faster. My modem is an **** TM822. In my router settings both bands are check as
    "optimized for Xbox". I also forwarded the correct ports for the Xbox, but it still doesn't work. I tried chatting to Microsoft support, but the guy literally stopped chatting to me after he asked me a couple simple questions.
     
    Riekopo, Jun 22, 2014
    #3
  4. jmcode
    jmcode Guest

    Won't connect to 5GHz band

    Many folks with Asus dual-band routers are having the same problem, including myself. I was able to get it to connect on 5ghz on the initial OS version after a few tries but not at all on the latest few OS versions. I am hoping MS can fix this in a future
    update, but the longer this goes on the more I doubt it.
     
    jmcode, Jun 22, 2014
    #4
  5. Riekopo
    Riekopo Guest
    So it's a software bug on Microsoft's side. I want to use 5GHz because it's much faster and there's much less devices on that band in my house.
     
    Riekopo, Jun 23, 2014
    #5
  6. jmcode
    jmcode Guest
    Me too, and I hope it is only a software issue... Regardless, I'm not sure it is high on MS's list to fix.
     
    jmcode, Jun 23, 2014
    #6
  7. Riekopo
    Riekopo Guest
    After chatting with two clueless people through Microsoft chat I decided to give them a call. I was connected to a nice young American man and he helped me resolve this problem within minutes. To my surprise the problem was that the wireless router was physically
    too close to the Xbox One and it was causing feedback. When I moved it at least three feet away it was able to connect to the 5GHz band!
     
    Riekopo, Jun 23, 2014
    #7
  8. jmcode
    jmcode Guest

    Won't connect to 5GHz band

    Mine is in a different room but still well within range, so that's not it for me and likely others I've seen with 5ghz troubles. Hope it continues working for you, but I bet you'll find it disconnected one day and have problems connecting again.
     
    jmcode, Jun 23, 2014
    #8
  9. Hi all,

    Yes I'm having same, router can't detect the XboxOne on the 5ghz, I wouldn't mind but I've

    renewed my contract with my ISP for the dual band.

    So for me this should be a priority fix. Please.

    Regards.
     
    BernadetteUcl, Jun 26, 2014
    #9
  10. Updated 27/06/14

    I guess the issue is with your HUB, as my hub was changed and now have had no issues connecting onto the 5ghz.

    I'm using BT Home Hub 5 Type A, and all things are running fine wired and wireless now.

    So I do not believe it is a software issue, if it is, then the issue must of been resolved or will be resolved in the July update.

    My personal advise is change your hub if you can. Sorry I could do more for you tech wise.

    Regards
     
    BernadetteUcl, Oct 31, 2018
    #10
  11. Riekopo Win User

    Xbox slim wireless to ASUS RT-N66U works very poor.

    My Xbox One won't connect to the 5GHz band of my Asus N66U wireless router.
  12. Malacath Win User

    Randomly disconnecting from Xbox Live on Xbox One (wireless only).

    Probably wifi interference.

    If you have a dual band router then try connecting to the 5Ghz band.

    I've found that 5Ghz gives me a far more reliable connection as well as full line speed of 75meg
  13. Mister Cazador Win User

    Unable to consitently turn on Xbox One X remotely

    My router does broadcast both the 2.4 and 5Ghz bands. When I tried wireless I connected it to the 5Ghz band. I have tried both plugging directly to the wall, and to a power strip/surge protector.
    Thanks for that info. To check, both your console and your mobile were connected to the same 5GHz band when you tried this? Also, do you have any kind of MAC filtering or AP isolation enabled on your router?
  14. kleinbird36 Win User

    Unable to consitently turn on Xbox One X remotely

    My router does broadcast both the 2.4 and 5Ghz bands. When I tried wireless I connected it to the 5Ghz band. I have tried both plugging directly to the wall, and to a power strip/surge protector.

    Thanks for that info. To check, both your console and your mobile were connected to the same 5GHz band when you tried this? Also, do you have any kind of MAC filtering or AP isolation enabled on your router?
    Yes - both my mobile and Xbox One X were connected to the 5Ghz band at the same time. I do not have any sort of MAC filtering or IP isolation setup on my router. Thanks.
  15. barryware Win User

    xbox 360 slim 4gb network specs

    The xbox 360 slim's built in wireless network adaptor DOES NOT support the 5ghz band. The "N" protocol is available in both the 2.4ghz and the 5ghz radio band. However the slims internal wireless nic is not capable of operating on the 5ghz band.
Thema:

Won't connect to 5GHz band

Loading...
  1. Won't connect to 5GHz band - Similar Threads - Won't connect 5GHz

  2. My PC won't connect to any game servers despite being connected to the internet.

    in XBoX on Consoles
    My PC won't connect to any game servers despite being connected to the internet.: For the last day I haven't been able to connect to any game servers whatsoever. Internet connection is fine. I am at university where they use access points so cannot 'restart' anything directly....
  3. Xbox won't connect to internet.

    in XBoX on Consoles
    Xbox won't connect to internet.: I have a Xbox s and it won't connect to the internet. I says it's good in settings but it won't connect at all. Things like games, Xbox support, and shop won't load. It says connect to the Xbox...
  4. Windows 11 won't connect to Xbox series x.

    in XBoX on Consoles
    Windows 11 won't connect to Xbox series x.: Hi, I have a problem with connecting my pc to my Xbox. When I open wireless display on my Xbox series x and try casting by pressing windows + k it will not appear and none of my devices will...
  5. My xbox 1 won't auto connect with wifi I have to reset router every time. I live in a place...

    in XBoX on Consoles
    My xbox 1 won't auto connect with wifi I have to reset router every time. I live in a place...: My new place with 8 other ppl have wireless. Now my xbox 1 won't auto connect on startup. I have to reset router. Every time then it works. 2 weeks here they all mD at me Ppl online then get cut...
  6. Xbox Series X suddenly won't connect to Wi-Fi, any solutions?

    in XBoX Games and Apps
    Xbox Series X suddenly won't connect to Wi-Fi, any solutions?: I've been using my Xbox Series X without any issues for months, but just this morning it suddenly won't connect to my Wi-Fi. I've tried restarting the console and my router, but it still says...
  7. Xbox Series X won't connect to WiFi after latest update

    in XBoX Games and Apps
    Xbox Series X won't connect to WiFi after latest update: Hi there, I'm having a persistent issue with my Xbox Series X since installing the latest system update. After the update completed, my console refuses to connect to my home WiFi network. I've...
  8. My Xbox won't connect to my 5ghz hotspot from my phone.

    in XBoX on Consoles
    My Xbox won't connect to my 5ghz hotspot from my phone.: I have been using my phones hotspot recently because my internet is too slow but my xbox won't connect to the 5 ghz hotspot anymore. It will only connect to the 2.4 ghz hotspot. Every time I try...
  9. Series X won't connect to 5GHz wireless connection

    in XBoX on Consoles
    Series X won't connect to 5GHz wireless connection: I've been using my 5Ghz wifi connection on here for the couple months I've had the system with no issues. Then last night, I decided to switch my power settings from "instant on" to the eco mode....
  10. Won't connect to 5ghz

    in XBoX on Consoles
    Won't connect to 5ghz: I've always been able to connect to it, but then all of a sudden it stops working. It keep saying coming up "Unable to connect, check your network name and password and try again". I know the...