Wondering if I can get my account unbanned I replied to someone with hateful speech but...

Tuff I suppose childhood and grands of money down the drain because I hurt someone’s feelings by replying with the same words they sent me

Thats why its best to simply not respond at all in these situations because it doesn't matter how a situation starts. If you respond back with something that breaks the rules than you can also be suspended.

As long as you reported the other person then the report will be looked into by the enforcement team and theyll take the appropriate action. Generally speaking you won't be told when this happens.

Tuff I suppose childhood and grands of money down the drain because I hurt someone’s feelings by replying with the same words they sent me

The enforcement team are the only ones who handle suspensions and submitting an appeal is the only way to contact them. If they denied the appeal, there is nothing else that can be done.

I did that and it said appeal denied but is there a way I can talk to a representative

You would need to go to http://enforcement.xbox.com to see about submitting a case review. The enforcement team does not use the forums.