Wolfenstein 3D rights issue (not showing up in XBO library)

Discus and support Wolfenstein 3D rights issue (not showing up in XBO library) in XBoX Games and Apps to solve the problem; So, I noticed that I didn't have Wolfenstein 3D in my Ready to Install section of my Xbox One's digital library but I had everything else I was... Discussion in 'XBoX Games and Apps' started by xDamnYouSalazar, Nov 17, 2015.

  1. Wolfenstein 3D rights issue (not showing up in XBO library)


    So, I noticed that I didn't have Wolfenstein 3D in my Ready to Install section of my Xbox One's digital library but I had everything else I was expecting. Long story short, I was able to intuitively figure out what went wrong. I bought the game back in 2009/2010
    when it was published under Activision. It has since been acquired and re-published under Bethesda / ZeniMax and was de-listed and re-listed. Apparently they didn't honor rights for anybody that bought it before 5/31/2013 when it was re-listed by Bethesda
    / ZeniMax. Similar thing happened with Doom and Doom 2, de-listed and re-listed again, went from Activision to Bethesda just the same, except they didn't mess up de-listing and re-listing rights and they showed up when BC update happened.

    Anyhow, I called the 1-800-4MY-XBOX and they credited me so I could re-purchase the game thankfully, but this is still going to be an issue for anybody else that purchased Wolfenstein 3D before the 5/31/2013 re-listing, that's 4 years worth of people buying
    it that are getting cheated here.

    Just thought I'd offer this explanation so anybody else looking into why they don't see Wolfenstein 3D in their Ready To Install section of their digital library know why that is. And hopefully Microsoft pays mind to try to remedy the situation as surely
    they can't afford to refund everyone who bought it like they did for me.

    :)
     
    xDamnYouSalazar, Nov 17, 2015
    #1
  2. Wolfenstein 3D not available to download.

    Wolfenstein 3D is finally back up and available for purchase.
     
    SamhainChrist, Nov 17, 2015
    #2
  3. Deadliest Warrior: The Game

    Similar issue with Wolfenstein 3D game, i just bought last week. Please help. already posted in forum as well.
     
    Praveen [C0deS1m] MSFT, Nov 17, 2015
    #3
  4. Wolfenstein 3D rights issue (not showing up in XBO library)

    Hi, Microsoft are aware of this, and are trying to get the Activision version on there asap!
     
    StuartATrueRed, Nov 17, 2015
    #4
  5. Xbox support told me I didn't have any proof that I owned that or any other games purchased around the same time.
     
    SonicRobotnik, Nov 17, 2015
    #5
  6. SonicRobotnik, try looking for the game in your xbox 360 download history here
    live.xbox.com/.../History if it's not there, then you may have purchased the games using a different account.
     
    StuartATrueRed, Nov 17, 2015
    #6
  7. It's in my history. I've also deleted and redownloaded with no trouble on my 360.
     
    SonicRobotnik, Nov 17, 2015
    #7
  8. Wolfenstein 3D rights issue (not showing up in XBO library)

    Thanks, that history link will be useful for future use.

    Strangely customer support couldn't see what I see on that page, just like SonicRobotnik says happened to him.
     
    xDamnYouSalazar, Nov 17, 2015
    #8
  9. Yeah they basically denied my history and said I had no proof. At the time, you used points so I have an email where I purchased points but not the actual game.
     
    SonicRobotnik, Nov 17, 2015
    #9
  10. TotalD78
    TotalD78 Guest
    I have the same problem.

    Support says they can't see my license, but it shows up no problem on my 360 purchase history online and on my 360 itself.

    So they didn't refund anything for me.
     
    TotalD78, Nov 18, 2015
    #10
  11. What's more annoying is that they won't escalate it.
     
    SonicRobotnik, Nov 18, 2015
    #11
  12. Mister Maka
    Mister Maka Guest
    Hey everyone!

    So that we can best look into this please be sure to run through all steps that apply to you as well as fill out the survey on our
    Xbox One Backward Compatibility Troubleshooter. Thanks everyone Wolfenstein 3D rights issue (not showing up in XBO library) :)
     
    Mister Maka, Nov 19, 2015
    #12
  13. chinohormann
    chinohormann Guest

    Wolfenstein 3D rights issue (not showing up in XBO library)

    Yeah...this happened to me too. I spent over two hours on chat last weekend trying to explain that I thought this was, and that it was in my "xbox download history," but since my "Microsoft purchase history" for some reason cuts off sometime in late-2012
    they couldn't do anything and suggested I "visit the forums" or "call and ask for a manager right away." This game also doesn't come up as "already purchased" on the store and just gives me the option to buy it again.

    I did think it was strange that W3D was causing this issue but the Doom games that I have, and bought back in 2009 too, are working fine.
     
    chinohormann, Nov 1, 2018
    #13
  14. SonicRobotnik Win User

    Wolfenstein 3D rights issue (not showing up in XBO library)

    What's more annoying is that they won't escalate it.
  15. xDamnYouSalazar Win User

    Wolfenstein 3D rights issue (not showing up in XBO library)

    Thanks, that history link will be useful for future use.

    Strangely customer support couldn't see what I see on that page, just like SonicRobotnik says happened to him.
  16. StuartATrueRed Win User

    Wolfenstein 3D rights issue (not showing up in XBO library)

    SonicRobotnik, try looking for the game in your xbox 360 download history here
    live.xbox.com/.../History if it's not there, then you may have purchased the games using a different account.
  17. StuartATrueRed Win User

    Wolfenstein 3D rights issue (not showing up in XBO library)

    Hi, Microsoft are aware of this, and are trying to get the Activision version on there asap!
  18. Mister Maka Win User

    Wolfenstein 3D rights issue (not showing up in XBO library)

    Hey everyone!

    So that we can best look into this please be sure to run through all steps that apply to you as well as fill out the survey on our
    Xbox One Backward Compatibility Troubleshooter. Thanks everyone :)
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Wolfenstein 3D rights issue (not showing up in XBO library)

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