Wolf Among Us Episode 2 - still costs money after applying redeem code

I have the Wolf Among Us Season Pass; and was sent a system message with a redeem code for episode 2

I used the code by going to account.xbox.com then "Redeem Code" from the "XBox Live Gold" menu.

The code was accepted; I got a confirmation message like "You now own Wolf Among Us - Episode 2".

But on the 360, when I try to download Episode 2 it prompts me to pay for it. If I visit Episode 2's page at XBox.com; it also shows the purchase price instead of a download option.

I tried the redeem code again; and it states it was already used.

What gives? :\

:)

 

Wolf Among Us episode 2 trying to charge me!

E-mail from Telltale Games:

Season Pass owners of The Wolf Among Us on Xbox 360 are experiencing an unexpected issue when attempting to redeem The Wolf Among Us Episode 2: Smoke & Mirrors, where they are asked to pay for the episode individually. We are working with Microsoft and will
be releasing a title update to resolve the issue for this and subsequent episodes covered by the Season Pass. We anticipate the update will be available within several days.

All The Wolf Among Us Season Pass owners will be sent Xbox 360 console system message codes that will allow them to download episode 2 for no additional charge. If you intended to buy a Season Pass for The Wolf Among Us but haven’t yet, you can continue
to do so. New Season Pass purchasers will also receive codes by console system message while the title update is in progress. Please note there may be a delay of up to 48 hours in receiving the console system message for new Season Pass purchases made prior
to the title update release.

Once you receive your console system message with the redemption code for The Wolf Among Us Episode 2: Smoke & Mirrors, please follow these instructions to acquire the content:

Go to either Xbox.com/My Account to redeem your code or Settings/Account/Redeem Code on your Xbox 360 console and input the code.

Once your code is redeemed please to go to Download History under Account on your Xbox 360 console to download The Wolf Among Us Episode 2: Smoke & Mirrors . After your download is complete you will be able to launch Episode 2 from within The Wolf Among
Us.

IMPORTANT NOTE: Users will still see the paid $4.99 Episode 2 error in the in-game store after redeeming the code until the Episode 2 content is downloaded from the user’s Download History using the aforementioned instructions.

We apologize for the inconvenience this has caused our Season Pass customers but we are glad that we are able to provide your content to you in this way while we work closely with Microsoft to issue the necessary title update.

 

Wolf Among Us Season Pass FAIL

Last month I bought the season pass for the wolf among us. They sent me a code for episode 2 for the wolf among us. Episode 3 has been out now and they didn't give me a code for the wolf among us when I know I bought the season pass. Please fix this for
me I am dying to play it.

 

Check your download history and see if it shows there -
support.xbox.com/.../view-download-history

 

Just found this out at TellTale Games' site...

www.telltalegames.com/.../xbox-live-season-pass-episode-2-purchase-issue-update

• Once your code is redeemed please go to Download History under Account on your Xbox 360 console to download The Wolf Among Us Episode 2: Smoke & Mirrors . After your download is complete you will be able to launch Episode 2 from within The Wolf Among Us.

• IMPORTANT NOTE: Users will still see the paid $4.99 Episode 2 error in the in-game store after redeeming the code until the Episode 2 content is downloaded from the user’s Download History using the aforementioned instructions.

...unusual way to do things!