Wo Long Fallen Dynasty can't be launched on Xbox Game Pass for PC

Bauyrzhan Tokenov · Jul 14, 2023

Hi, the game doesn't launch. I press the Play button and nothing happens.

Here's what I've tried so far:

Settings > Add or remove programs > tried Repair and Reset both

Go to the location of the game, right click on Wo Long Fallen Dynasty application, Run Compatibility Troubleshooter. Also tried running as an administrator

By running Compatibility Troubleshooter, I was able to get to the Title screen, however it quickly crashed with error code: (0x80072ee7)

Updated all my graphics drivers, there are no pending Windows updates, restarted PC multiple times

Tried reinstalling gaming services https://www.youtube.com/watch?v=50VBa4nCnaI&ab_channel=LastErrorFixer

In Xbox app: Go to the Game page, Manage => Repair and verify

I'm on Windows 11 64bit, 6950xt GPU, ryzen 5 7600 CPU. From debugging with compatibility troubleshooter, I'm guessing it installed 32-bit version for my PC when it actually should be 64 bit. This is a guess based on some random troubleshooting website, that said: "if it shows Windows 95 as an option in compatibility launching, the program is 32-bit".

And nothing worked. It is extremely frustrating.

Based on the reviews the game has been broken for a while now, is there going to be any fix?

:)

SwordofWhedon

March 3 is the launch day.

https://www.xbox.com/en-US/games/wo-long-fallen-dynasty

John P_14

As per checking, Wo Long: Fallen Dynasty Digital Deluxe Edition only includes the following:

- Wo Long: Fallen Dynasty (full game)

- Digital Art Book

- Digital Mini Soundtrack

- Season Pass (Includes additional DLCs Battle of Zhongyuan, Conqueror of Jiangdong, Upheaval in Jingxiang, and Season Pass Bonus Qinglong Armor)

John P_14

Thanks for confirming. You can try pre-ordering it through this link; https://www.xbox.com/games/store/wo-long-fallen....

Bauyrzhan Tokenov

It didn't work. Also fully reinstalled Windows 11, didn't work at all.

I thought ArmouryCrate from ASUS messed up or something, so this time I installed the drivers manually one by one. The Issue still persists.

CarTzy

Hello Bauyrzhan Tokenov,

Thank you for your response and for performing the troubleshooting to the point that you have already performed a clean installation of the OS. Kindly report this issue to Xbox and provide feedback to Windows. I also suggest for you to reach out with Team Ninja Support team here: Wo Long: Fallen Dynasty (teamninja-studio.com) they may be able to provide you patch or alternative resolution for this issue.

Please follow the guide below in reporting this issue: Provide feedback to Team Xbox | Xbox Support

Press and hold the Xbox button, and then select Report a problem to launch the Report a Problem app.
Select Report new problem.
If you’re experiencing an audio or video issue, you can provide additional info and diagnostics to your problem report by selecting Reproduce with advanced diagnostics. Otherwise select Continue with standard diagnostics.

Note If you select Reproduce with advanced diagnostics, continue with the instructions that are found in the section, “Report a problem with media tracing.”
Choose the most appropriate category and subcategory from each dropdown. If you’re not sure what to choose, make your best guess.
If you have a screenshot or game clip with your issue, ensure that Include screenshot or Include game clip is selected.
You may be prompted to complete your report another way:
- If you select Use another device, you can use your mobile device to scan the provided QR code and continue from your device. This is helpful if your problem report has a lot of details that typing with the virtual keyboard on console may prove difficult.
- If you select Continue on console, you can continue through the steps in this section to submit your issue from your Xbox console. You can use a USB keyboard, the Xbox Chatpad, or the Xbox app on your mobile or Windows device to submit the details of your report.
  
  Note If you’re using a virtual assistant such as Cortana or Alexa, bring up the keyboard for each text field, and then press the View button to use voice-to-text.
Enter a short title for your issue.
Enter a description of your issue. Consider the following questions when deciding what details to include:
- What is the problem or unexpected behavior?
- What steps did you take to encounter the problem?
- What additional software, hardware, or accessories were you using when you encountered the problem?
- Were there any specific error codes or messages you saw when you encountered the problem or behavior? If so, what did it say?
Select Submit. It can take several seconds for your problem report to send.

Wo Long Fallen Dynasty can't be launched on Xbox Game Pass for PC