Withdraw money​ for the subscription xboxlive though I've disabled auto-renewal

Discus and support Withdraw money​ for the subscription xboxlive though I've disabled auto-renewal in XBoX on Consoles to solve the problem; Good afternoon. Withdraw money for the subscription xboxlive though I've disabled auto-renewal. Please cancel and refund the money!! 6 may my Bank... Discussion in 'XBoX on Consoles' started by ArimiWINNER, May 7, 2017.

  1. ArimiWINNER
    ArimiWINNER Guest

    Withdraw money​ for the subscription xboxlive though I've disabled auto-renewal


    Good afternoon. Withdraw money for the subscription xboxlive though I've disabled auto-renewal.

    Please cancel and refund the money!!

    6 may my Bank card had no money. and the transaction is dated 8 may ITS ERROR!

    Withdraw money​ for the subscription xboxlive though I've disabled auto-renewal [​IMG]

    Withdraw money​ for the subscription xboxlive though I've disabled auto-renewal [​IMG]

    :)
     
    ArimiWINNER, May 7, 2017
    #1
  2. KefirLive
    KefirLive Guest
    The loss of gold status

    Hello. 15.11.17 I bought gold status on the stock for 30 rubles, and I haven't turned off the auto-renewal subscription and 15.12.17 I removed 699 rubles for the auto-renewal. 17.12.17 I decided to turn off the autorenew, and when I disabled it, the gold
    disappeared, although the money was debited from my card.
     
    KefirLive, May 7, 2017
    #2
  3. WonderQwerty
    WonderQwerty Guest
    Refunds for Xbox Live Gold

    For some reason, Xbox Live Gold was connected again today. I have disabled the auto-renewal. Please return my money to me.
     
    WonderQwerty, May 7, 2017
    #3
  4. ArimiWINNER
    ArimiWINNER Guest

    Withdraw money​ for the subscription xboxlive though I've disabled auto-renewal

    Withdraw money​ for the subscription xboxlive though I've disabled auto-renewal [​IMG]
     
    ArimiWINNER, May 7, 2017
    #4
  5. Smwutches
    Smwutches Guest
    Smwutches, Nov 1, 2018
    #5
  6. Smwutches Win User

    Withdraw money​ for the subscription xboxlive though I've disabled auto-renewal

    You'll need to contact support and speak to billing. http://support.xbox.com/contact-us
  7. ArimiWINNER Win User

    Withdraw money​ for the subscription xboxlive though I've disabled auto-renewal

    [​IMG]
  8. Farscape247 Win User

    Xbox Game Pass

    then log into the account with the subscription and disable auto renew
  9. RYAN RIPPER11 Win User

    subscribed to xbox live gold (for 39.99€ euros/year) doesn't work with prepaid code.. why?

    Hi,

    You need to disable the auto renew of the subscription or you'll need the twice of the cost of the subscription cause you need to be able to buy the second subscription (the auto renewed one)

    Have a nice day,

    @
  10. mementothegreat Win User

    Auto Renewal Problem

    I just got off the phone with xbox support saying why did you bill me. I disabled the auto-renewal from a prompt on the xbox. However, when I told xbox support that I disabled the auto-renew via the Xbox, they basically said I wasn't tell the truth and
    you can't disable auto-renewal on the xbox. Well I don't know what it's suppose to do but the prompt which automatically apppeared, implied to me I was confirming if I wanted auto-renewal or not. I feel that they way MS is handling the auto-renewals is shady.
    Oh, and to boot they wouldn't refund the money even though I called the same day I received an email saying they are billing me. It's not just about the money it's about the priciple that pisses me off.
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Withdraw money​ for the subscription xboxlive though I've disabled auto-renewal

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