Wireless Xbox One controller with battery on Win7

Hello,

My wireless X360 controller isn't working very well anymore, and its battery just died. So I bought a wireless Xone controller with the adapter for windows and the battery kit. I paired the controller with the adapter and it works well. Then I pluged the
micro-usb cable from my PC to the controller to charge. But after the charge, when I pull out the cable, the controller and the adapter aren't paired anymore, so I have to do it again. I didn't have this problem with my X360 controller. Is it normal or is
there something I can do ?

Thanks for your answer.

:)

 

Xbox one controller says it's connected but isn't working

To resolve this issue, determine the faulty component and then replace that component:

The Xbox One Wireless Controller

To troubleshoot the wireless controller, try using AA batteries, or try a different Xbox One Rechargeable Battery Pack to verify that nothing is wrong with the controller. If the controller works with different batteries, it isn't causing the issue.

The Xbox One Play & Charge cable

To check whether the cable is the problem, try a different Play & Charge cable (or any standard USB to micro-USB cable) to charge the battery. If the battery charges correctly with a different cable, your charge cable is faulty.

The rechargeable battery

To troubleshoot the rechargeable battery, try the following:

Use a cotton swab and some isopropyl alcohol to clean the four gold contacts on the Xbox One Rechargeable Battery Pack and on the Xbox One Wireless Controller. Then try to charge the battery again.

Try a different Xbox One Rechargeable Battery Pack with the charge cable. If the second battery charges correctly, your original battery is faulty.

 

Play and charge issue.

To resolve this issue, determine the faulty component and then replace that component:

The Xbox One Wireless Controller

To troubleshoot the wireless controller, try using AA batteries, or try a different Xbox One Rechargeable Battery Pack to verify that nothing is wrong with the controller. If the controller works with different batteries, it isn't causing the issue.

The Xbox One Play & Charge cable

To check whether the cable is the problem, try a different Play & Charge cable (or any standard USB to micro-USB cable) to charge the battery. If the battery charges correctly with a different cable, your charge cable is faulty.

The rechargeable battery

To troubleshoot the rechargeable battery, try the following:

Use a cotton swab and some isopropyl alcohol to clean the four gold contacts on the Xbox One Rechargeable Battery Pack and on the Xbox One Wireless Controller. Then try to charge the battery again.

Try a different Xbox One Rechargeable Battery Pack with the charge cable. If the second battery charges correctly, your original battery is faulty.

 

Hey Chance,

Thanks for posting! When wiring an Xbox One controller into a Windows PC to charge, the PC will switch to prioritizing that USB connection over the wireless dongle. When you unplug the controller from your PC, the PC may not pick up the wireless connection
and a pairing the controller again would be necessary.

Hope that helps clear up the issue.