Wireless Xbox Controllers regularly disconnecting from PC adapter

I'm thinking it might be the adapter itself, as I already updated the firmware on the controllers. Both controllers just disconnected at the same time. The adapter is plugged into the extension cable and sitting about 8 feet directly in front of where I have the controllers pointing.

You mean I should just buy a new adapter?

Yes you are right. It may be the reason for disconnection. I'd recommend you changing the adapter and check if the issue is there.

Good Luck
Regards

Yes please try replacing the old adapter with one.

Regards

Hello Thomas B,

I'm Nilay and I'll be glad to answer your query today.

Please try doing the below steps:

Device Manager > Human Interface Devices > Bluetooth LE Xinput compatible input device
Right click for Properties > Power Management, uncheck Allow this computer to turn off this device to save power

The controller is in need of a firmware update, to do that via the PC download the "Xbox Accessories" app from the Microsoft Store, wire-up your controller (update via bluetooth is NOT supported) and you should get the option to update the firmware. This should fix the problem.

Good Luck
Regards