Wireless Network Connection Issues

analfissures75 · Aug 4, 2018

Is anyone else having this issue? When I occasionally turn my Xbox on, none of the wireless networks are appearing? It’s clearly not a fault with our WiFi as it is literally not picking up any wireless networks whatsoever. After switching the Xbox on and
off about 50 times still none of the wireless networks are appearing. Would be great if someone could offer a resolution because I’m starting to get really frustrated with it! Thanks.

:)

xboxfelix · Aug 4, 2018

How to Configure and test your Xbox 360 wireless Internet connection

After you have connected the Xbox 360 Wireless Connecting Adapter to your original Xbox 360 console, you have to configure and test the wireless connection.

Steps to Follow

1. On your controller, press the Guide button and proceed to Settings, then choose System Settings.

2. Go to Network Settings then select the name of your wireless network.

Note: If you do not find your wireless network, go to Advanced Options and then select Specify Unlisted Network. Proceed to enter the name of your wireless network, after which you will be asked to select the security type.

3. Enter your wireless network password.

4. You will get a prompt to update your console software. Select Yes.

Still Not Connecting?

If you get a connection error message after these steps, you should try using the Xbox LIVE Connection Solution to fix the problem.

If your wireless network is not listed in Step 2 above, you can read about how to Improve Xbox Live Speed.

djk61387 · Aug 4, 2018

Help getting Windows 10 xbox app to see Xbox One

Oh. and both my PC and Xbox one are connected to the network with a cable. They aren't connected wireless.

denis97g · Aug 4, 2018

you should try to power cycle your console Restart or Power Cycle Xbox One Console

{Parity} · Nov 3, 2018

Perform a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

Good Luck.

{Parity}

Perform a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

Good Luck.

denis97g

you should try to power cycle your console https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

Catherine Cus.

For us to isolate if there's an issue with your wireless connection, we recommend connecting your PC to a wired network. Also, if possible try connecting a different device on your wireless network and check if the same issue occurs.

XBF Mohammed C

I would highly recommend checking the links below:

If you are using a wireless connection, see Troubleshoot a wireless network connection .

If you are using a wired connection, see Troubleshoot a wired network connection .

If the issue persists, the issue might have to do with NAT type, and you might want to check the workaround listed in: Troubleshoot NAT errors and multiplayer game issues | Xbox Support

XBF Amber M

Hi Raph514x1,

Thanks for reaching out to us in the forums for this issue in connecting your Xbox One S to your wireless internet. If your Xbox One console is able to see your wireless network, but you’re unable to connect to your network or to Xbox Live, I
recommend using the Xbox One Network Connection Error Solution for help in getting connected correctly.

If your Xbox One is unable to recognize your wireless network (or any wireless network) in order to connect, then I would further recommend using our Xbox
One Wireless Network Connection Solution to help resolve this issue.

Give these solutions a try and let us know the results.

I hope that this helps out!

Wireless Network Connection Issues