Wireless headset not recognized by xbox accessories app.

Discus and support Wireless headset not recognized by xbox accessories app. in XBoX on Consoles to solve the problem; I have a PDP LVL 50 WIRELESS headset that was about 6 months old all of a sudden not being recognized by the xbox accessories app. Still under warranty... Discussion in 'XBoX on Consoles' started by EricMarshall7, Dec 25, 2020.

  1. Wireless headset not recognized by xbox accessories app.


    I have a PDP LVL 50 WIRELESS headset that was about 6 months old all of a sudden not being recognized by the xbox accessories app. Still under warranty I contacted pdp and they sent me a brand new headset...which is having the exact same problem. When
    I plug in the usb dongle into the usb ports, tried them all on the two xboxes in our house nothing happens. The usb dongle is paired to the headset fine but I can not hear anything but my own voice in the speakers and an intermittent beeping sound like what
    happens if I try to walk in the back of my house with it on, it is acting like the connection is not good. The usb ports are working fine to charge, connect my hard drive, and keyboard and mouse. And before you post to hard reset my xbox or make sure my mic
    is not muted please note that I have literally tried EVERYTHING I can in changing settings pairing and unpairing the headset and they both work fine with my laptop and tablet. It really seems like it HAS to be a problem with the xbox accessories app somehow.
    It did start about the time of the last update, i am not certain because i do not remember the exact day but i know i contaced pdp gaming around that time. So I basically got a free headset from pdp gaming but if it does not work with my xbox they are not
    worth much to me. Please let me know if you are having an issue with your usb headsets, not wired ones. And any other possible ways this can be fixed please.

    :)
     
    EricMarshall7, Dec 25, 2020
    #1
  2. RainingRoses Win User

    The New Xbox Wireless Headset! Huge drawback?

    Hello,

    Specifications and system requirements for the Xbox Wireless Headset, along with what‘s included can be found here:

    https://www.xbox.com/accessories/headsets/xbox-wireless-headset

    Windows 10 use requires Bluetooth 4.2+, Xbox Wireless adapter or compatible USB-C cable. Each sold separately, explaining why both the adapter and cable weren't included with the headset.

    Xbox Wireless Headset FAQ

    Xbox Wireless Adapter for Windows 10:

    https://www.xbox.com/accessories/adapters/wireless-adapter-windows

    Hope this helps! :)
  3. XBF George L Win User

    X box one controller

    Hello AMSteen!

    Is this a Xbox One Chat headset or Stereo headset that is acting up or is it a third party accessory? Does the controller itself work with any test headsets or is it not recognizing any headsets? Can you describe the issue that is being experienced with
    the microphone itself? Please let us know with a reply to be able to best assist you. Take a look at these helpful support links:

    Xbox One Chat Headset troubleshooting.
    You may also want to review
    Troubleshoot your Xbox One Wireless Controller
    .

    Hope this helps!
  4. Aria0012 Win User

    Xbox Wireless Headset w/ adapter, chat mixer dial won't work on PC

  5. DeniqL Win User

    Xbox wireless headset turns on for a sec then turns off

    Sadly no Ali. The Xbox Wireless Headset needs to be powered on and connected to your console or device in order to update its settings in the Accessories app.
  6. XBF George L Win User

    TURTLE BEACH ELITE 800X microphone issue (FORTNITE & ROBLOX)

    Hello JKnot!

    Since this is a third party accessory for use with Xbox One I would recommend contacting the manufacturer of the headset itself and see if they have more information or steps for their devices? Does the controller itself work with any test headsets or is
    it not recognizing any headsets? Have you ever been able to use these headsets in the past? Please let us know with a reply to be able to best assist you. Take a look at these helpful support links:

    Xbox One Chat Headset troubleshooting.
    You may also want to review

    Troubleshoot your Xbox One Wireless Controller
    .

    Hope this helps!
Thema:

Wireless headset not recognized by xbox accessories app.

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