Wireless headset audio breaking up after 2208 update on series X

There are multiple articles stating audio compatibility via USB. If optical is necessary, there are various HDMI to optical devices available which you may need to add.

https://news.xbox.com/en-us/2020/09/02/designed-for-xbox-new-look-continuous-compatibility/

"Some gaming headsets that utilize an optical cable may require a firmware update to support game and chat audio over USB on Xbox Series X. Soundbars and headsets that do not receive updates may be connected
directly to your televisions optical port."

https://wccftech.com/xbox-series-x-audio-usb/

"Xbox Series X to Support Wireless Audio and Voice Chat Over USB, Astro Gaming Confirms"

Just got a brand new Series X with the Wireless headset and its cracking, distorting and dropping connection every few minutes or so. When it gets bad, it will drop entirely for a few seconds at a time before reconnecting.

I've tried hard resetting, unpairing and pairing, updating to 9.22 firmware three times and still have the issue.

This is so frustrating after spending upwards of $600 for this setup.

Question for the forum is...have you all tried other headsets? I'm curious if the problem lies with my Series X or just this headset. As I see the options as being:

• Return the Microsoft Wireless Headset for another Microsoft Wireless Headset.
  
• Return the Microsoft Wireless Headset and get a 3rd party headset.
  
• Warranty the Series X if the problem lies with specific hardware units.
  

Thanks for you insight.

I have the exact same issue, same headsets too. I bought the Turtle 600 gen 2 and had this issue, then bought the new Xbox Wireless Headset, hoping it'd work better, but it doesn't. Exact same symptoms -- playing a game like Gears 5 or Metro Exodus, with a Series X and the new controller, any cutscenes will have audio stuttering after 10-20 seconds. If I move the stick on the controller, the audio comes back... and then stutters again after 10-20 seconds. This is repeatable and consistent. Standard (release) Series X software, latest updates applied to controller and headsets.

It's a known problem since launch, lots of reports, and lots of comments that it's being fixed in a future software release. Clearly this hasn't been fixed yet. So, is there any workaround, other than connecting an old Xbox One controller? Does it matter which audio codec is used (I'm using Dolby Atmos)?

It's not local RF interference, I've minimised that too, and ensured I have line-of-sight to the Xbox. And given that it is clearly reproducible and directly relates to whether the Series X controller is being used, and doesn't matter which headset I use, it definitely seems like a Series X problem.

Any suggestions? Thanks!

I hope Xbox introduces a premium wireless headset similar or better than the PS Gold wireless headset with the Series X. I personally don't mind using a wired headset because it's one less thing I have to charge. However, I will say the Microsoft Xbox
One stereo headset is straight up garbage. I'm very gentle with all my electronics, and I had three in a row break in different ways from minimal use.

https://www.windowscentral.com/xbox-series-x-wont-have-spdif-optical-audio-or-ir-blaster

Nope. Confirmed by windows central series x WILL NOT have an optical port.

This is pretty damn poor from Microsoft. They have said all accessories for xbox one will work on series x. Wity this port missing this is not true. My £300 astro wireless headset will now no longer connect to the new console. I very much doubt astro could
update it to work via USB only.

Pretty disappointed in this at the mo unless they come up with a fix so I still get the same great 3d audio from Dolby atmos and full chat using my a50's.