Wireless hardware problem

PaytonBurns · Dec 4, 2019

I downloaded a game and then the next day i tried to play the game but it said i had no connection to the internet and there was no internet to names to connect to and it said to try to reset wireless hard ware and i did but 20 minutes later i was having
the same problem. What am i supposed to do?

:)

EggsBoxJuan

Hi, on the xbox go to setting, all settings, network, advanced, alternate MAC address.

Select the clear option and then the restart option, then try setting up your wireless connection again please.

DelliciousMan

Hi, on the xbox go to setting, all settings, network, advanced, alternate MAC address.

Select the clear option and then the restart option, then try setting up your wireless connection again please.

well I tried but it does not restart...

{Parity}

Why can't you try a wired connection? If you can you may still be able to game successfully if your wireless hardware is faulty. Let us know. Good Luck!

crazyeyes98

For one idk how to use a wired connection, don't I need a special outlet? And my friend says that I'd have to run an ethernet cord from my router which seems like a huge pain

liamcoche

A lot of the time, this is your Xbox being kinda wonky. Whenever I run into this issue, I do a hard restart on the Xbox to power cycle it, a couple times if need be. You can find a guide on how to do that here:

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

If the problem persists (like, if you cycle the power more than three times), consult this site for more help:

https://windowsreport.com/xbox-not-connecting-wifi/

Wireless hardware problem