Wireless Gaming Adapters: No party audio or chat/ No audio at all

Wireless Gaming Adapters: No party audio or chat/ No audio at all
Hey Sophie!

Thank you for bringing this to our attention! Since this is happening with more than one headset, let's make sure it's not software related by performing a

factory reset on the console. (While keeping your games and apps)

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console.

Let us know how it goes!

:)

 

Can't Hear Chat Unless...

You headset is wireless, but it only supports wireless game audio, so you will have to have the headset plugged into the controller for chat to work properly.

On your controller's chat adapter you will want to press the button that rises the volume of voice chat until it beeps and won't allow you to adjust it anymore, this will ensure only chat audio is being sent through the controller since your wireless adapter
is broadcasting the game audio.

 

XBOX One Chat Adapter & Turtle Beach Issue

Actually the chat adapter that they are selling as of today does send both game audio and chat audio. There are even two buttons on the adapter itself that you can use to adjust the game audio vs chat audio percentage. The new Polk headset and the two
new Turtle Beach X1 headsets get all game and chat audio through the new stereo headset adapter that was released today.

I imagine that your modified version of the adapter is actually a much better solution for 3rd party headset users, because it was modified off of the chat microphone and adapter that came with the X1. It was designed to just deliver chat audio back and
forth.

Now that Microsoft has gone down the road of both game and chat audio coming through the controller and adapter, it has changed the playing field. It is great if you use a headset that doesn't have any other audio signal coming to your headset.

Also, I did look through the link above. It is where I got the idea to turn game audio to 0% and chat audio to 100% coming through the adapter. Thanks for the idea though.

 

Hi,

did you follow this guide?

Troubleshoot Sound | Xbox One System

Moreover, if you have the problem only with the party chat, I suggest you to check yours privacy settings:

Xbox One online safety and privacy settings

 

Hi,

Also check your NAT > Xbox One NAT Error | NAT Type Help it should be open to get 100% party chat working.

If its open , check this > Troubleshoot Party Audio on Xbox One

Hope it helps.

 

Hey Sophie!

Thank you for bringing this to our attention! Since this is happening with more than one headset, let's make sure it's not software related by performing a

factory reset on the console. (While keeping your games and apps)

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console.

Let us know how it goes!