Wireless Controller Problem

SULEMANAKHTER · Aug 3, 2020

My xbox has a wireless controller problem, if i put the controller very very close to the xbox it will work however it does not work in a playable range. I was thinking of maybe buying a microsoft wireless adapater for windows. Will that work on the xbox?

if not any suggestions on what i should do (dont have warrant) wired controllers work but they always break within 3 or 4 months of use (pdp)

:)

CCN_HsK

Your controller cannot wireless connect the console?

or your controller cannot power on?

If your controller cannot power on,

You can try to usb connect, If work, this maybe your batteries problem,

If not work too, you need get the new controller or fix it.

If you cannot wireless connect,

you can try use other controller wireless connect the console,

If can other controller wireless connect is not work too,

this is your console problem,

else, controller problem.

If you have xbox controller wireless adapter for windows,

you can try it

InnocuousRuby67

If you notice four blinking lights on the wireless controller, it means there is a connection problem between your controller and the console. Fixing the problem involves disconnecting and then re-connecting your wireless controller to your system.

FreakRoach

I've always used wireless. What is the problem with the 3.5mm in a wireless controller?

Your Destiny is

A button or a port on your wireless controller partially works or doesn’t work at all

If you have another Xbox One Wireless Controller, use it to reproduce what you were trying to do with the original controller.

If you experience the same problem using the second wireless controller, the problem is probably with the app or game you’re using. Consult the troubleshooting information for that app or game.

If you don’t experience the same problem using the second wireless controller, then you should replace your current controller. To order a replacement, go to the Xbox Online Service Center.

Mister Quimby

Hey there octi62!

I'm sorry to hear about the controller issues. It's possible that this issue could be caused wireless interference from a router, cordless phone or another wireless device. Just to make sure that we have not missed any troubleshooting steps, I would like you
to try a few steps.

Please give the following steps a shot:

Disconnect your wireless controllers by removing the battery pack.
Turn your console off, wait 5 minutes and then turn it on again.
Replace the battery pack on your wireless controller.
Make sure that there are no objects placed between your console and controller.
Try to sync a wireless controller to your console.

If this issue continues, please let us know and we will be standing by to help. You can also view some additional troubleshooting steps on our Xbox
360 Wireless Controller disconnects page.

Wireless Controller Problem