Wireless controller not connecting

Hi and Sulute

sorry to hear.

If this controller was previously connected to the console but is no longer able to connect, you should repeat the connection process using the console’s connect button.

For info on how to connect your wireless controller to an Xbox One, Xbox One S, or Xbox One X, see

Connect a wireless Xbox One controller to your console.

If this does not help try "Troubleshoot your Xbox One wireless controller"

Hope this helps

Your controller cannot wireless connect the console?

or your controller cannot power on?

If your controller cannot power on,

You can try to usb connect, If work, this maybe your batteries problem,

If not work too, you need get the new controller or fix it.

If you cannot wireless connect,

you can try use other controller wireless connect the console,

If can other controller wireless connect is not work too,

this is your console problem,

else, controller problem.

If you have xbox controller wireless adapter for windows,

you can try it

The Play and Charge kit doesn't allow a wireless controller to connect to a PC as a game pad. You'll need the wireless gaming receiver for a wireless controller to connect.

Try re-connecting the controller by following these instructions:
support.xbox.com/.../connect-a-wireless-controller

The Xbox One does not support bluetooth. It uses a wireless or wired connection to connect the controllers & headset to the console. Have a look at this support article, it might help you reconnect.

https://beta.support.xbox.com/help/hardware-network/controller/connect-a-wireless-controller?