Wireless controller and Xbox One Chat Headset issue

Update your controller to make sure you have the latest software. See Attach an Xbox One Chat Headset to an Xbox One Wireless Controller

Hi there Amstel_za,

Thanks for the reply. In reference to your question, the headset will not be compatible for the Xbox Console. I recommend trying a different headset to help resolve the issue. Check out this article: Attach
an Xbox One Chat Headset to an Xbox One Wireless Controller.

Give this a try and let us know the results.

If you need all-wireless on all four consoles, you'll want a wireless headset that works with the 360/PS3/PC and then the chat adapter for Xbox One. The PS4's DS4 controller has a chat/headset connector built into the controller already.

Hi!

First of all, I suggest to update your controller firmware following this article:

Update your Xbox Wireless Controller

If you are using the Xbox Chat Headset, be sure it is connected to the controller when performing the firmware update. In addition, check for Xbox system updates.

If the issue persists after the update, take a look at these articles:

Troubleshoot the Xbox One Chat Headset

Set up and use the Xbox One Chat Headset

Please, let us know if you solved the problem

Regards

Hi There,

Have you try the
Troubleshoot the xbox one chat headset or you may need to
update the wireless controller .