Wireless Adapter for Windows 10 Driver Issue?

I just purchased an xbox controller + wireless adapter for Windows 10 and the wireless adapter is not installing the correct drivers. Microsoft Windows Version 1902 (OS Build 18362.329)

Heya!

Sorry to hear about the issues with the controller.

To be sure, have you also followed every step posted on the
Windows 10 controller assistance page?

Have you updated your PC to the most recent version of Windows 10 at this time? If you check your PC updates do you see any kind of update?

If you try a USB cable with the controller do you see the same issues?

Post back and let us know!

Hello It's O, My name is David. I am an independent advisor, happy to help you today.

Since the Xbox Wireless Adapter for Windows drivers are included in the Windows 10 operating system, the adapter should install automatically. If not, try the solutions:

Make sure your Windows 10 device is connected to the Internet.
Make sure your Windows 10 device is updating by going to Windows Update from your device and checking for available updates.
Restart your device and try again.
Make sure USB ports are not disabled in Device Manager.
Try another USB 2.0 or 3.0 port.

Try reinstalling the drivers in case they have been partially installed. For this, you need to uninstall the drivers. Follow these steps to carry out this process:
Go to Device Manager.
Look for Xbox Wireless Adapter for Windows in the Network Adapters section.
Click Xbox Wireless Adapter for Windows to open the Properties window.
Click the Driver tab.
On the Driver tab, click the Uninstall button.
In the confirmation window, activate Remove the driver software for this device.
Disconnect the Xbox Wireless Adapter for Windows and restart your Windows 10 device. When your device is back up and running, plug in the adapter.

Best regards.

Hello Vojtech,

Thanks for coming to the forums with your issue. There is a guide for
troubleshooting Xbox wireless adapter. There is a section for adapter didn't auto install which is the first one. Try this out and let us know.

Because the drivers for the Xbox Wireless Adapter for Windows are embedded within the Windows 10 operating system, the adapter should auto-install. If it doesn't, try the following solutions:

• Make sure your Windows 10 device is connected to the Internet.
• Make sure your Windows 10 device is up to date by going to Windows Update on your device and checking for available updates.
  
• Reboot your device and try again.
• Ensure your USB ports are not disabled in your Device Manager.
• Try another USB 2.0 or 3.0 port.
• Try reinstalling the drivers in case they have partially installed. To do so, you need to uninstall the drivers. Follow these steps to complete this process:
  1. Go to your Device Manager.
  2. Locate Xbox Wireless Adapter for Windows in the Network adapters section.
     
  3. Click Xbox Wireless Adapter for Windows to bring up the Properties window.
     
  4. Click on the Driver tab.
  5. On the Driver tab, click the Uninstall button.
     
  6. On the confirmation window, check Delete the driver software for this device.
     
  7. Unplug the Xbox Wireless Adapter for Windows and reboot your Windows 10 device. Once the device is back on, plug in the adapter.
     
  8. If the Xbox Wireless Adapter for Windows still does not install, follow all of the above steps thoroughly one more time. If this doesn't work, your adapter needs to be replaced. See How to get service for
     
     your Xbox Wireless Adapter for Windows.

Where it is telling you to uninstall try the steps for the Xbox acc. you found.

• 
  

Thanks,

Brad

Hi, johnnyboy111111,

1. Troubleshoot the Xbox Wireless Adapter for Windows

2. It may be necessary to locate drivers for the adaptor in Microsoft Catalog. Link is found in this 2016 tutorial.

http://mattpilz.com/fix-for-xbox-one-wireless-adapter-not-working-in-windows-10-xbox-acc-driver/