Wired network problem

Jolly butcher · Jun 9, 2018

hi i have 3 xbox one consoles that all connect fine to live and we can play games etc without a problem but i have recently had a wired network installed and when connecting the consoles to the network all seems well, internet tests ok, multiplayer tests
ok and nat is open.

The problems start with multiplayer gaming, we have issues with the controlled character jumping/glitching around the screen and lagging with other bizarre things happening ending in the connection being lost. Please help

All the cables are fine and have been tested, we can download games and browse the internet just muliplayer is affected. Do we need to change something, any help would be great.

We have the sky q hub and use a tplink smart switch TL-SG108E which has 8 ports. All cables are cat6.

:)

Starman · Jun 9, 2018

Problems with internet through xbox one

I used to face the same problem but then in my case it was a connectivity issue with my wired network. Once it was fixed everything was back to normal again.

Moshimo · Jun 9, 2018

This should be obvious but a wired connection is 10x better than Wifi

So, I should go wired for my Xbox One? I've noticed some problems like shooting first in COD: AW and dying first, and of course WWE Network losing signals or glitching.

iHaveHobbitFeet

If youve already tried using a different ethernet cable and other devices work with the same ethernet jack on your router then your xboxs ethernet port could be shorted out. If so youll want to either setup a repair for your xbox or if your xbox is a slim
use wireless instead. However if your xbox is one of the original phat models then im afraid they dont do repairs on those anymore at which point your only option would be to use a wireless connection using on of the xbox 360 wireless adapters. Hope this helps
clear up any questions you had

JunkFilly8

You should contact volunteers for help, but if you have wired network Xbox Live should work.

SAMB13

I switched to a wired network...problem solved. nvm

HulkUK75

sounds like an network problem are you trying to use wireless or wired?

RobertBuckalew

well is there a problem in the network ? What kind of modem and router ? wireless or wired?

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