Wired in connection not working

Discus and support Wired in connection not working in XBoX on Consoles to solve the problem; Not sure entirely what is going on but when i try to connect to xbox live when wired in it wont connect but if i do wireless it connects just fine.... Discussion in 'XBoX on Consoles' started by MarbleTemplar, Jun 27, 2017.

  1. MarbleTemplar
    MarbleTemplar Guest

    Wired in connection not working


    Not sure entirely what is going on but when i try to connect to xbox live when wired in it wont connect but if i do wireless it connects just fine. Checked with multiple cable still no luck did factory reset after talking with support
    still no luck. checked other wired in connection in my apartment all connecting just fine no issues

    :)
     
    MarbleTemplar, Jun 27, 2017
    #1
  2. Mister Maka
    Mister Maka Guest
    Wired Connection Not Working

    Hey there Aaron22Darron56.

    It sounds like there may be some trouble with the network on your end if your computer is experiencing similar issues. Let's try resetting your network by unplugging the network hardware completely for 30 seconds and then reconnect. If you're in a building
    that share a network connection you may need to reach out to the network administrator for assistance.

    Let us know how it goes.
     
    Mister Maka, Jun 27, 2017
    #2
  3. illuminuma
    illuminuma Guest
    Wired Connection Not Working

    Same here, would love an answer.
     
    illuminuma, Jun 27, 2017
    #3
  4. Mister Beep
    Mister Beep Guest

    Wired in connection not working

    Hey there,

    Just to clarify, are other devices connecting to wired just fine? Additionally, are you the Xbox Insider program by chance? If so, I recommend reporting the issue and check in with our

    Xbox Insider forums     for further assistance and information. Hope this helps!
     
    Mister Beep, Jun 28, 2017
    #4
  5. Tormaz Win User

    Wired connection not working

    Hello!

    Have you tried any of the troubleshooting steps such as rebooting all of your networking equipment and doing a hard reset on your Xbox?
  6. MarsNeedsTacos Win User

    Wired connection not working

    Did you guy a hub or a switch? How long is the network cable? Is there anything else touching the cable/resting on it that might cause interference? And if possible can you connect directly to your router without the hub just to test? Thanks.
  7. Mister Beep Win User

    Wired in connection not working

    Hey there,

    Just to clarify, are other devices connecting to wired just fine? Additionally, are you the Xbox Insider program by chance? If so, I recommend reporting the issue and check in with our

    Xbox Insider forums     for further assistance and information. Hope this helps!
  8. HyperVenom523 Win User

    Wired connection not working

    Try deleting the mac adress and power cycle the console to see if it resolves your problem...
  9. XBF Steven R Win User

    Wired connection not working

    Hey there NOWIAMANOOB!

    Sorry to hear that you're having problems with the console picking up that it's wired when it is.

    Now, I would normally say that the best bet for you to try what we call a soft reset of your console.

    However we currently are having problems with our
    Xbox Live Service Status    , I'd recommend waiting until it is resolved before you go ahead with this step.

    The soft reset is a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

    Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
    will be removed) and have easy access to your internet network (since it's not picking up all the time that you're wired, I'd go ahead and switch to wireless for this step).

    Also make sure that you select the option denoted reset and keep my games and apps.

    Follow the steps here on
    How to reset your console to factory defaults on Xbox One     and let us know how that helps with the issue





    Thanks!
Thema:

Wired in connection not working

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