Wired controller won't work

Discus and support Wired controller won't work in XBoX on Consoles to solve the problem; My Xbox One controller is "connected" with white light, but won't work. None of the command keys work. Is it a "bad" controller?... Discussion in 'XBoX on Consoles' started by Mark888, Jun 9, 2014.

  1. Mark888
    Mark888 Guest

    Wired controller won't work


    My Xbox One controller is "connected" with white light, but won't work. None of the command keys work. Is it a "bad" controller?

    :)
     
    Mark888, Jun 9, 2014
    #1
  2. Shaky Head Worm
    Shaky Head Worm Guest
    Wired ethernet won't work

    Bought my son a new XB1 for Christmas last year. Set it up initally on wireless and it was fine. Sometime a few months later I decided to go wired to try and cure a lag issue on some games. Unplug ethernet cord from my PS4, plug it into the XB1 sitting
    next to it and the XB1 won't recognize the cable. Every once in a while it will act like it sees the cable for a few seconds then it disappears and says I need to plug in a cable. Gave up and went back to wireless.

    Fast forward to 3 days ago and I decided to try it again...still doesn't work. My PS4 is flawless on that exact same cable. Plug my laptop into the cable and it connects right away. Plug it into the XB1 and it's like it doesn't exist.

    Moved the ethernet cable from upstairs that is used for our XB360....plug it into the XB1 and I get nothing.

    Tried a 3rd cord....nothing.

    Hard reset of the console...no help.

    Spent a couple of hours on chat with Microsoft support and after repeating all the tests I had already done they decided my ethernet port in the XB1 must be bad. Sent me an exchange unit since I was under warranty, got it today. Plug it into the ethernet
    without setting up the wifi, it starts to download the console update so I'm thinking we are good. Update gets to about 28% and hangs up. Start over...same thing. 3rd time...same thing. Set up the wifi and the update download and installs no problem.

    Delete my wifi and try the cord again...nothing.

    So 2 XB1 consoles, 3 different ethernet cords, and none of it will connect. I can only get on using wifi which is ok, but I really want to try and clear up my lag issues on BF1.

    Please tell me there is something I'm missing.

    By the way I'm on Comcast, and have a router in a networking closet in my house. That closet is hardwired to plugs in several rooms in my house, so I plug the console cord into a wall jack that is wired to my router. Works fine for every device I try in
    it except the XB1.

    Help!!!
     
    Shaky Head Worm, Jun 9, 2014
    #2
  3. Glannigan
    Glannigan Guest
    Why can't I use a wired X360 Controller? Or a Mouse and Keyboard?

    I completely understand why a wireless controller won't work...But why can't a wired controller not work? Also, why do none of the games support a Mouse & Key Board Option? (Like Battlefield 4).
     
    Glannigan, Jun 9, 2014
    #3
  4. MrAdyCarter
    MrAdyCarter Guest

    Wired controller won't work

    It would certainly seem to be the case. I assume you've tried doing a battery pull and making sure the controller is updated?

    You can raise a repair request here
    myservice.xbox.com/.../Welcome.aspx     should you desire to do so.
     
    MrAdyCarter, Jun 10, 2014
    #4
  5. WHOPPER the JR
    WHOPPER the JR Guest
    I fixed mine by just doing a hard reset. Just hold down the power button for 10 seconds or more, give it a few seconds before turning it back on and once you it should appear at a green xbox screen. Once turned one just let it set there and it will send
    you to the main menu and then just turn on controller or plug in the usb to the controller and done it should work again me and my friends already did this i think 5 times and worked all 5 times.
     
    WHOPPER the JR, Oct 31, 2018
    #5
  6. Honda Man 04 Win User

    Wired Controller Won't work.

    Unfortunately that means that it is out of warranty, but perhaps you could try exchanging it from the retailer that you purchased it. In my opinion, I don't think that repairing controllers is worth it and not knowing how servicing wired controllers works,
    I can only suggest the exchange or replacement. The only problems we tend to hear about here is regarding wireless controllers, which can be handled through support for service or replacement. The link for that in case you are interested is below, but I
    am not sure how they will handle a wired controller.

    https://beta.support.xbox.com/help/hardware-network/controller/controller-warranty

    Has the controller been dropped or abused in any way (even if it was accidental)? I am surprised that a wired controller has an issue other than stick drift.
  7. FlashSpirit3 Win User

    Wired Controller Won't work.

  8. MrSmeargle123 Win User

    Wired Controller Won't work.

    I bought this in January of 2020, which is like 5 months ago
  9. Honda Man 04 Win User

    Wired Controller Won't work.

    It just sounds like you need to replace the controller in question. If the wire that is connected to that controller works with another then I don't think we can speculate that it is anything else especially if the USB port works with other accessories.
    How long ago did you purchase this controller? Controllers only have a 90 day warranty.
  10. Obsessive Power Win User

    Controller Support?

    I have an original 360 controller and it doesn't work
    Is it a wired controller?

    For 360 controllers to work on PC without any additional hardware, they must be wired. The 360 play and charge for wireless controllers
    won't turn a wireless controller into a wired one. The reason is simply because the play and charge can not send data, it only provides power.
Thema:

Wired controller won't work

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