Wired Connection Issues

Scootc7 · Oct 11, 2016

Hi All,

I've recently had Virgin Media installed and have tried to hard wire my XBox to the Superhub via Ethernet connectivity. However, connection keeps dropping and XBox connection says something about DNS.

When connecting the XBox wirelessly, everything works just fine which I thought should have been the other way around, a more secure connection by hard wiring.

Has anyone had this problem before or know of a solution?

Thanks in advance!

:)

Switchnado · Oct 11, 2016

honestly xbox one x is a pos when it comes to network connections

Had no real issues with connection issues wired or not.

Shane McAwesome · Oct 11, 2016

Wired Connection issues.

Where am I supposed to do all these actions.

Red264 · Oct 16, 2016

Typically such problems are at the router level.

The Superhub either has a bug in it's firmware or is misconfigured such as an overly aggressive firewall blocking traffic.

DNS is the IP of the servers belonging to Virgin broadband, it talks to those to talk to other websites etc.

Check that the firmware of the superhub is up to date, make sure your Ethernet connection is going into LAN ports not WAN ports, LAN ports typically will be called 1,2,3,4. In Superhub config check security level and dial it down one level from what its
at and see if that makes any difference.

Red264

Typically such problems are at the router level.

The Superhub either has a bug in it's firmware or is misconfigured such as an overly aggressive firewall blocking traffic.

DNS is the IP of the servers belonging to Virgin broadband, it talks to those to talk to other websites etc.

Check that the firmware of the superhub is up to date, make sure your Ethernet connection is going into LAN ports not WAN ports, LAN ports typically will be called 1,2,3,4. In Superhub config check security level and dial it down one level from what its
at and see if that makes any difference.

Shane McAwesome

Where am I supposed to do all these actions.

oJOKERMANo

"There is a problem with your connection. Select more info for a description.... "

MB5656

hi

this number(s)192.168.2.1

is an no a good Ip address, your router is giving bogus Ip addresses

try this:settings-system-hard drive-hover over HDD- hit Y- clear system cache

then restart router

if that dont work then do this:

if your other computers and devices are having problems connection contact Xfinity

hope that helps

Mister Fitzer

Hey Dark, sorry to hear about the connection issue! There are often issues getting connected on a University Connection, but the good news is your network administrator should be fully equipped to help you get connected.

Have you tried contacting your
network administrator for the dorms?

Wired Connection Issues