Wired Connection issues.

Shane McAwesome · Jan 11, 2014

What Country/State/Province do you live in? USA/CA

Modem brand & model number:

Router brand & model number:

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?

Things you have tried:

After going through all the recommended steps previously found on this website,

I couldn't get the Ethernet to connect until I went in to System Settings/Ethernet/TCP-IP and chenged the Config IPv6 to link-local only. Only then does the Ethernet icon go green.

I did purchase a wireless adapter and plugged it in. Showed power indicated by the flashing green wifi symbol but when I went into system settings on Xbox, it read that I needed to connect a wireless adapter.

Is UPnP Enabled? Unknown

Do you have a NAT error? No

Any Error Codes you encounter:

Who is your ISP(Internet Service Provider)? Xfinity

After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W: 0000 - 000B

X: 8000 - 100D

Y: 0000 - 0000

Z: 0000 - 0000

ID: FFFF - FFFF

L: 8015 - 1901

Q: 8007 - 0435

T: WIRED

D: 75.75.75.75/75.75.76.76

A: 192.168.2.2/255.255.255.0

G: 192.168.2.1

:)

Switchnado · Jan 11, 2014

honestly xbox one x is a pos when it comes to network connections

Had no real issues with connection issues wired or not.

Red264 · Jan 11, 2014

Wired Connection Issues

Typically such problems are at the router level.

The Superhub either has a bug in it's firmware or is misconfigured such as an overly aggressive firewall blocking traffic.

DNS is the IP of the servers belonging to Virgin broadband, it talks to those to talk to other websites etc.

Check that the firmware of the superhub is up to date, make sure your Ethernet connection is going into LAN ports not WAN ports, LAN ports typically will be called 1,2,3,4. In Superhub config check security level and dial it down one level from what its
at and see if that makes any difference.

MB5656 · Jan 11, 2014

hi

this number(s)192.168.2.1

is an no a good Ip address, your router is giving bogus Ip addresses

try this:settings-system-hard drive-hover over HDD- hit Y- clear system cache

then restart router

if that dont work then do this:

if your other computers and devices are having problems connection contact Xfinity

hope that helps

Shane McAwesome · Oct 31, 2018

Where am I supposed to do all these actions.

Red264

Typically such problems are at the router level.

The Superhub either has a bug in it's firmware or is misconfigured such as an overly aggressive firewall blocking traffic.

DNS is the IP of the servers belonging to Virgin broadband, it talks to those to talk to other websites etc.

Check that the firmware of the superhub is up to date, make sure your Ethernet connection is going into LAN ports not WAN ports, LAN ports typically will be called 1,2,3,4. In Superhub config check security level and dial it down one level from what its
at and see if that makes any difference.

Shane McAwesome

Where am I supposed to do all these actions.

oJOKERMANo

"There is a problem with your connection. Select more info for a description.... "

MB5656

hi

this number(s)192.168.2.1

is an no a good Ip address, your router is giving bogus Ip addresses

try this:settings-system-hard drive-hover over HDD- hit Y- clear system cache

then restart router

if that dont work then do this:

if your other computers and devices are having problems connection contact Xfinity

hope that helps

Mister Fitzer

Hey Dark, sorry to hear about the connection issue! There are often issues getting connected on a University Connection, but the good news is your network administrator should be fully equipped to help you get connected.

Have you tried contacting your
network administrator for the dorms?

Wired Connection issues.