wiped messages and game codes after new Xbox one update

doctordeathboy · Nov 25, 2015

I preodered fallout 4 and got a code for fallout 3 and got the new update for the Xbox one and it wiped all my message and game codes. I want them back

:)

UltraPunishment · Nov 25, 2015

Missing Forza Horizon 3 code

I received a message with a Forza Horizon 3 code quite a while back giving me a free Halo Warthog for use in-game. However an Xbox One update wiped the code out of my message center before I could use it. Is there any way I can retrieve my code?

WardenCarbo22 · Nov 25, 2015

Fallout 3 code dissapeared from my messages

Hello, I pre ordered fallout 4 a few months back and received my fallout 3 code. The problem is that with the new update that occured on the 12th, all of my old messages we're wiped. Is there a way to get my code back?

Mister Quimby · Nov 26, 2015

Hey there doctordeathboy!

I've sent you a Forums Private Message. You can check those by clicking
HERE. =)

Mister Quimby

Hey there doctordeathboy!

I've sent you a Forums Private Message. You can check those by clicking
HERE. =)

Kyber77

Console was brand new. There was no error code just a message, update failed, a system update is required to sign in to xbox live, but the update is currently unavailable. If the problem persists, visit www.xbox.com/support.

Got this message on my old xbox and the brand new one.

BartłomiejKrólikow

As said before. Reinstalling reseting actualizations didn`t help. But after this message i tried one more thing that helped Me.

I uninstalled xbox live applications and wipe out every possible key related to "xbox" in register. after that installed xbox and game pass again and then everything works.

viennafiji

Read the message before commenting 24 hours the issue started after update its wiping ends users subscriptions and purchases records that means the update is causing problems.

the payment is up to date and had been fully accepted by Microsoft Xbox live as of Saturday 5th July 2019 for another month to August 5th 2019,

The update caused the account to restart renewal process of Xbox live account.

SurpriseGiggity

I have just had a similar thing happen.

I downloaded the latest console update recently.

Last night I used a second controller to log my wifes gamertag in so we could play Black Ops 3 zombies together. (Her account was on my old xbox one but I upgraded to the elite, as she doesn't play often logging her in hasn't come up yet.)

It logged her in without much hassle. From the zombies lobby screen where it prompted a second player to press A if they wanted to play. Then selected "add new" and logged in with her credentials.

Doing this wiped not just Black Ops 3, but every other save game on my hard drive.

Halfway through Black Ops 3 campaign on Realistic. Wiped.

Fallout 4 level 40 something nearly finished story. Wiped

Just Cause 3, started recently. Wiped

Halo 5 well into the campaign. Wiped

The list goes on.

Thank jeebus this is a new xbox and I haven't played many games on it. But still i'm so p///ed off.

Worse than that not one game would sync with the cloud until hours after when Black Ops 3 finally synced.

It synced the wiped data from my xbox hard drive to the cloud and permanently overwrote my progress on the cloud

wiped messages and game codes after new Xbox one update