Windows Xbox Application stops responding to Xbox One controller

Hi there,

Thanks for reaching out to us in the forums for this issue. If you're located in the same region as the game, but the game is still not fully downloading/installing, then we recommend you attempt the following solution(s) depending on which one is applicable:

• Troubleshoot game or app installation problems on Xbox One
• You see a "Download Stopped" error message on Xbox 360
• Game freezes or stops responding on a Windows 10 device

Give this a try and please let us know the results. I hope that this helps out!

Hi,

Microsoft likes controllers to have native Xinput support with the games sold on the Windows Store and Game Pass titles. This means Xbox 360 controllers and Xbox One controllers. Stream can use PS4 because it can emulate PS4 controllers with Xinput in the
Steam application.

For PS4 controllers to work on Windows 10 games, you're going to need a third party application. The most popular one is called
DS4 Windows. I'm not familiar with its actual set up however as I don't own any PS4 controllers. But basically, the DS4 Windows application makes Windows 10 believe that your PS4 controller
is an Xbox controller.

[Associate uses a translation application, please note that grammatical errors or inconsistent syntax may occur]

Hello Doctorine,

Thank you for contacting your problem!

Je vous recommande de regarder ces étapes pour voir si cela aidera votre ami:

The game freezes or stops responding on a Windows 10 device | Xbox Support

[Let us know if this answered your question by pressing "Yes" below]

Français Translation:

[Associate uses a translator application, please be aware that grammatical errors or inconsistent syntax may occur]

Hello Doctorine,

Thank you for reaching out about your issue!

I recommend looking at these steps to see if it will help your friend out:



Game freezes or stops responding on a Windows 10 device | Xbox Support

[Let us know if this answered your question by tapping "Yes" below]

I was under the impression Xbox One controllers are only compatible with Windows based applications...

Hi there,

I had this problem as well last year it is a very rare bug in the console system what splved it for me is a hardboot of the console and taking out the batteries, hardboot it by holding the xbox buttom on the console until it shuts down than after 5 sec take
the power cablenout just to be sure, when booting the console up connect your xbox controller via usb with it if it doesn't work try it with the connection buttom on the controller (located next to the charging port) and the same buttom on the console (located
next to the front usb)

Holf the buttpm on the controler first till it blinks and than hold the console buttom until your controller reconnects.

Hope this could help you

Best Regards



Edit: also check if there is an Controller Update.