Windows store & Xbox (beta) games CTD on startup

Huntteri · Jan 12, 2020

I have active Gaming Pass PC subsrciption and was playing Gears of War 4. GoW4 crashed suddenly to desktop without error messages.

After this crash none of the games I had installed (not started for the first) or GoW4 start. They will for example Frostpunk will quickly show the Frostpunk splashscreen and quit withou error messages.

I did update windows to 1909 after the issue, newest drivers etc.

Did try to install to different drive but same results.

Did un-install and re-install game services from powershell like the help guide suggests.

Any ideas what to try next ?

:)

Huntteri

Hi,

Tried all of the above.

Also did SFC /scannow from Command prompt as suggested somewhere in the forums.

This feels like corruption issue of some kind since it started when GoW4 crashed and did not start again with same results as every other game after that.

XBF Brad A

Hi Huntteri,

Thanks for coming to the forums. We understand having issues with games launching. We recommend trying the

troubleshoot game installation on Windows 10. Please be sure to try all steps.

Thanks,

Brad

FerCastrillo Bonfain

I'm having the exact same problem. 5 games, all go to a quick splashscreen, and back to desktop.

I have tried everything that's suggested to no avail (even the reinstalling game services as an administrator or reinstalling the Xbox app).

Can't even open Forza Horizon 4, a game i owned way before getting the Game Pass.

FerCastrillo Bonfain

I found a way to make it work. Although its a bit of a hassle, it's pretty much the only thing that worked for me as a last resort.

Just get into the boot menu (Shift+click on "shut down") and on restart select ''troubleshoot". I checked the option for Windows too keep my personal files during the repair, so i didn't have to download 4TBs worth of games again. After about 5 mins i booted
into Windows with the repair done. And i kept all my data. Xbox Game Pass games are gone though, but on download they do work again.

Hope this helps.

jhorton014

I do as well, I'm on Windows 11 22H2 and it's CTD on startup every time. Its been months, i can't find anything to fix this. ANYTHING.

Windows store & Xbox (beta) games CTD on startup