Windows Mahjong game difficulties

Discus and support Windows Mahjong game difficulties in XBoX Games and Apps to solve the problem; According to the store there was meant to be a support page to provide feedback but there isn't a page provided. I have discovered a problem with the... Discussion in 'XBoX Games and Apps' started by REScott05, Sep 26, 2016.

  1. REScott05
    REScott05 Guest

    Windows Mahjong game difficulties


    According to the store there was meant to be a support page to provide feedback but there isn't a page provided.

    I have discovered a problem with the Windows Mahjong game. I play it frequently and it's a recurring problem specially on the challenge games.

    When clicking on a tile that is highlighted, so I know it is active to play, then try to select another tile it says I have made an error and it can't be matched.

    After speaking to an ICT technician she has told me that its not my computer at fault but that the hit box on the tiles is incorrect as the game is selecting the tile under the tile I am actually pressing. Specially if the tile I want is slightly left or
    right of the inactive tile underneath I find it will not select the top tile at all.

    Also with it being on the challenge pages you are against the clock. With the titles not being able to be selected and the hit boxes laid out incorrectly the last few tiles are unable to be selected and I end up loosing the game because even though the tiles
    match they will not clear.

    The game is very good but does need correcting as this problem seems to be getting worse as the challenges get updated.

    Please can this be fixed.

    :)
     
    REScott05, Sep 26, 2016
    #1
  2. Latest Release Of Microsoft Games

    Latest Release Of Microsoft Games (Mahjong, Solitaire Collection and others)

    Spider Solitaire

    Your recent release of games is having major problems on My Windows 10 Professional system. While playing Spider Solitaire, after a move when trying to go to another area, the game board goes away. When I go back into the game, the correct board is presented,
    I play a little further and the same thing happens again.

    Mahjong

    I will be in the middle of a game, and just after I have selected another pair of tiles, the game will lockup and then the whole Mahjong game will close, also, even though I am logged on to the Xbox stats and download, I will have difficulties and receive
    a message HAVING DIFFICULTIES WITH INTERNET CONNECTION and the whole app will fail (My Internet connection is showing no indication of problems).

    I am also experiencing difficulties in which I have supposedly started a game and the Icon appears on the taskbar and the game never appears on the desktop. I start task manager and the game never shows up in the active tasks area. Sometimes it appears
    in the active tasks area and I have to cancel the task and try to start it again.
     
    MarkGilliland, Sep 26, 2016
    #2
  3. Problems with Microsoft games on Windows 10

    Is anyone else having problems with xbox Microsoft games (Solitaire, Mahjong, Jigsaw) loading in Windows 10?
     
    BimodalOrphan88, Sep 26, 2016
    #3
  4. LuminalEagle68 Win User

    0xC03F300D error code logging in to Microsoft Mahjong

    Another heard from here. I cannot log into mahjong. I went through the store to open other games, solitaire, jigsaw puzzles and they open fine now. I tried uninstalling and reinstalling mahjong. I have it installed on two devices (desktop and laptop)
    and i have the same difficulty on both.
  5. ChristineBell_977 Win User

    Microsoft Mahjong code d'erreur 404019 sous Windows 8.1 -[Translation - Microsoft Mahjong error code 404019 on Windows 8.1]

    Sorry I cannot help you, but I also have been getting a message since 26th January saying Mahjong had difficulty downloading data for the game. Can microsoft help?
  6. SL2252 Win User

    how to turn on show available tiles

    Open window to Mahjong in Windows 8, then go to charms to see "show available tiles" in game options.
  7. Fritzi_Carinthia Win User

    error code 002408 - unknown?!

    I want to play Microsoft Mahjong and Microsoft Solitair Collection on Windows 8 with Game App.
  8. RetaSlade Win User

    what is error code 404019

    There is an App for Microsoft Mahjong on my laptop, running Windows 8. Every time I open the app is get this message:

    There was a problem downloading game data for Microsoft Mahjong. Please check the Microsoft Mahjong FAQ at and refer to error code 404019.
    The game still seems to be playing fine..

    Thanks for your effort so far.
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Windows Mahjong game difficulties

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