Windows 11 Xbox Elite Wireless Controller Series 2 recognized only as a normal controller...

The original XBox Elite controller requires the Xbox Wireless Adapter for Windows 10 so without that adapter it will not be recognized properly by Windows. The newer, Elite Series 2 can connect to a Windows 10 PC without the need of an adapter.

Hi,

I try to connect my Xbox Elite wireless controller series 2 via bluetooth on my Ipad Pro 11 inch 2018, but it can't make connection or won't be recognized. The series 2 controller supports bluetooth. I can make connection with the other older version Xbox
One S wireless controller immediately.

I'd make a phone call with Apple support and they said that maybe the problem could be that the Xbox Elite controller series 2 won't be supported and isn't compatible with Ipad.

I want to know guys if you had the same problem and I want to ask if there will be an update in the future to solve this problem?

At the moment the series 2 elite controller is not compatible with Iphones/Ipads. At the moment the only device that the series 2 controller is available on IOS side is the Mac and even that it's janky. Series 2 controller works fine on Android at the moment.
Sorry if this doesn't help you, I myself is waiting for the Bluetooth proprietary to be added to the IOS list

Hello Evgeni Tsvetanov,

Thank you for getting back with the thread.

As much as we want to help resolve the issue, we have consulted this to our internal support team. We even try to replicate here in our end.

• When controller is connected to the PC via the cord that comes with the controller it will be recognized within Device Manager as a Xbox one Controller and that is with 6 elite controllers we tested.
  
• We were able to connect the controller via Xbox wireless adaptor. Try turning off the internal Wifi on the desktop and then try to connect to that adaptor.
  
• Provide us screenshots of the accessories app not recognizing the Elite so we can further investigate.
  
• Try other USB port to make sure it may be a USB port issue in your computer.
  
• Try resetting the Xbox accessories app. To do so follow the steps below:
  

[table][tr][td]Click Start and click Settings. Or press Windows key + I and click on Apps then installed apps.[/td][/tr][tr][td]Scroll down and locate Xbox Accessories app.[/td][/tr][tr][td]Click on the dots to the right and choose Advanced options.[/td][/tr][tr][td]Scroll down and click on Repair and then if still not working, click on Reset.[/td][/tr][/table]

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

What about the other issue - not being able to connect via wireless adapter only bluetooth? (bluetooth is not great, has higher latency)

Hello Evgeni Tsvetanov,

Thank you for your prompt response and we apologized for some delay with our response.

Windows device will detect the controller as Xbox Controller not specifying the exact name. To configure your Xbox controller using the Xbox accessories app, we need to connect it using USB cable so that we can configure and map the buttons of your controller. To do so, follow the steps provided in the link below:

• Configure your Xbox Elite Wireless Controller Series 2 | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator