Windows 11 xbox app says i'm not connected to internet

Elias Minas · May 2, 2023

When I open the Xbox app in Windows 11 and i try to sign in it says "Your not connected to the internet"

no other application has this problem

:)

Miguel Molina O

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

Please do the following troubleshooting to fix the issue with your controller

Xbox network server connectivity on Windows is blocked

https://support.xbox.com/en-US/help/hardware-ne....

If you have any trouble following any steps or the issue persists let me know!

Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

Nursemorph

I can't say I'm entirely surprised by the App having issues...I run Windows 10 and the Xbox App barely even downloads at 10% of my internet bandwidth. Given Windows 11 is still in it's infancy, issues can often be magnified

Nilay Bhattacharjee

Hello Lunchbag R,

I'm Nilay and I'll be glad to answer your query today.

I would recommend you connect your device to a different network to check the issue if not with your provider somehow. If you have a mobile/cell phone that has hotspot capabilities, you can check the connection using this.

If issue still persists, then please run through each of these troubleshooting steps here:
https://support.xbox.com/help/hardw...server-connectivity-xbox-app-displays-blocked

Good Luck
Regards

TwistedTB

I'm having this issue too. Xbox 360 is connected to the router with ethernet cable, devices are over wi-fi, 5ghz. Nothing will connect, Windows 10 app, iPad 2 app. Application won't run on my iPhone anymore with iOS 11.

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Here are some steps you can try to resolve this issue:

Check your internet connection and make sure it's stable

Restart the Xbox app and try signing in again

Reinstall the Xbox app

Check for any pending Windows updates and install them

Try signing in with a different Microsoft account or creating a new account

Reset the Xbox app to default settings

If none of the above steps work, try uninstalling and reinstalling Windows 11.

Windows 11 xbox app says i'm not connected to internet