Windows 11 Xbox App, not emailing code and not allowing other methods to login

Discus and support Windows 11 Xbox App, not emailing code and not allowing other methods to login in XBoX Accessibility to solve the problem; When I try to open the Xbox app on my windows 11 PC I am prompted to login. I have a passkey set up so I put in my PIN, it then says it's going to send... Discussion in 'XBoX Accessibility' started by Dylan Mercer1, May 8, 2025 at 8:22 AM.

  1. Windows 11 Xbox App, not emailing code and not allowing other methods to login


    When I try to open the Xbox app on my windows 11 PC I am prompted to login. I have a passkey set up so I put in my PIN, it then says it's going to send a code so I press "send code" but a code never comes through to my email.

    I've tried using a private browser for my email as suggested another thread suggested but that didn't work. I did act like I didn't know my username and it sent me the email almost immediately, and I made sure it's not blocked as suggested in another thread too. I'm just stuck on it prompting me to put in a code. I also tried repairing the Xbox app, resetting it, and completely removing and reinstalling it, though I wasn't able to log back in. I'm not sure if it's because of the passkey I have set up or what but I would like to get logged in to access my Game Pass account again, it's been like this for around a month. My email is a hotmail email and I use an outlook browser in chrome or duckduckgo.

    My main issue is just that it's not sending the code or allowing me to log in with the email associated with my Game Pass account. Any help would be greatly appreciated so thanks in advance.

    :)
     
    Dylan Mercer1, May 8, 2025 at 8:22 AM
    #1
  2. ngocphi Win User

    Banned for 24 hours for no reason then Ambassador status revoked and absolutely no help from MS!!

    PPretty sure it's straight forward send the person a code

    If you mwan any other method then no that's not allowed and is considered marketplace theft

    Anything that has you give your login creditentials over the net isn't allowed it's only meant for actual friends and family
  3. Rostom L Win User

    Why am i not able to install games?

    Hi Alex!

    Are you on Windows 10 or Windows 11? What exactly is the error message or error code?

    Please make sure to check your Windows & drivers updates, check available updates from the Microsoft Store, check the account you used to login on the Store or Xbox app.

    I recommend that you follow all the suggested steps through this link https://support.xbox.com/help/games-apps/troubl...
  4. qixass Win User

    Error installing MS Flight Sim through Xbox Game Pass (Win11) - Error 0x80070002

  5. Geoff.Sullivan Win User

    Microsoft Solitaire Collection refuses to sign in on home PC

    Sorted Thanks - Method 1 above worked.

    By the way I'm running the latest version of Windows 11, and the Trouble Shooters have changed so Start - Settings now has "Privacy and Security" or "Windows Update". Searching for Troubleshooters - there was no troubleshooter for "Windows Store Apps" and under "Other Troubleshooters - Program Compatibility" the Microsoft Solitaire app isn't listed.

    Thanks again
  6. Georges C. Win User

    Xbox PC App won't let me switch accounts.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Caleb, as Windows 11 is relatively new some bugs may exist and will be fixed later on the system with updates, however I had a similar situation in Windows 10, to resolve Had to add the account That I play that is different from my main account login on PC.

    To do this go to Settings»Accounts»Email and Accounts» Accounts used by other apps, and add to your other account.

    I hope this help.
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Windows 11 Xbox App, not emailing code and not allowing other methods to login

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