Windows 10 Xbox App Not Working

McGrizzle · Nov 5, 2019

This problem started about three weeks ago when I tried to download an update for the game Sea of Thieves. I opened the game and tried to join a party with my friends, before the game told me I needed to update. Fine, cool. When I went to the Xbox App
to update the game, however, it would freeze and generally be unhelpful, and then at one point started telling me consistently that the game was already updating-- but this "update" never finished and I could not open the game. So, I figured I would just delete
both game and app and start over. BUT, when I deleted Sea of Thieves and the Xbox App, I found that I could not re-download the Xbox Beta App. I have attempted to start it several times to no avail-- each and every time the app installer opens the page with
'Making Things Awesome' and the download bar but no progress is ever made. This most recent time, however, after leaving the installer open for three days straight, the bar jumped about 70% of the way through before freezing and has been there for around a
day. How do I fix the app and continue sailing the Sea of Thieves with my friends? Pls help.

:)

StuartATrueRed

Which app are you talking about. If it's Xbox or the Xbox companion app on Windows 10, just right click the icon of the app, and select uninstall (only works on latest version of Windows 10)

CosmicCraze

No, the Xbox 360 SmartGlass app is not compatible with Windows 10. However, Microsoft has a newer app called Xbox app that works on Windows 10 and provides similar features such as remote control, streaming, and social features for Xbox One consoles.

McGrizzle

Hi, I've attempted resetting the cache several times, and it hasn't worked. Downloading the app still takes days, and at one point I downloaded the app successfully but it was broken and could not download or play Sea of Thieves.

G v zauBerBerg

Hi McGrizzle,

sorry to hear. Please try first to reset the store cache like this:

Press the Windows + R keys on your keyboard to open the
Run
Type wsreset.exe in the box, and click OK or press
Enter - this reset the Windows Store cache.
When this is done, reboot your system for the changes to take effect.
Try to download again via XBOX (Beta) - if it fails try it via the store.

If this does not fix the Problem, download and try
"AppsServicesTroubleshooter" to repair with the Store related services and the
Store.

Hope this helps and please keep us informed

ScheduledAbyss8

Many users are experiencing these problems check if you have updates to make

Windows 10 Xbox App Not Working