Windows 10 Xbox App Crashes when I try to change tv volume

I can connect to my xbox using the windows 10 app. I can use the controller in the app to control my xbox just fine, but when I connect to my xbox and click on the volume setting (as to change the volume for the tv up or down) it crashes on me. It has been
doing this for a few weeks now, not sure what has changed because it worked just fine before. I did not remove the xbox app but i did go into the add \ remove programs in windows 10 and did a reset on the app. It did not help.

When I check the eventvwr this is the error msg.

Faulting application name: XboxApp.exe, version: 25.25.1701.13009, time stamp: 0x58793c47

Faulting module name: Windows.UI.Xaml.dll, version: 10.0.15063.0, time stamp: 0x72781892

Exception code: 0xc000027b

Fault offset: 0x00000000004430af

Faulting process id: 0xaad4

Faulting application start time: 0x01d2a8d8b12c0161

Faulting application path: C:\Program Files\WindowsApps\Microsoft.XboxApp_25.25.13009.0_x64__8wekyb3d8bbwe\XboxApp.exe

Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll

Report Id: 29948ca2-38af-4666-b465-e2e06dc5f8ba

Faulting package full name: Microsoft.XboxApp_25.25.13009.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: Microsoft.XboxApp

Any ideas?

:)

 

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Hi,

There are different factors that we have to take into consideration on why you are experiencing this issue with the Xbox app on your Windows 10-based device. To properly isolate your case, let's answer the following questions:

• Have you tried signing in a different Microsoft account to the Xbox app and check if the same instance occurs?
• Are you experiencing issues with accessing other apps as well?
• Have you made any changes on your device prior to your concern?

In the meantime, you may perform the following solutions that can help resolve problems with the Xbox app on your computer:





Solution 1: Run the troubleshooter for Windows apps

Check out this page and follow the prompts on your screen.





Solution 2: Check for apps and games from Windows Store

Click this link and perform the steps provided.





Solution 3: Check your device for Windows software and driver updates

To check for the latest updates for your Windows 10-based device, perform the instructions provided here.





Solution 4: Sign in as a different user

1. Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
2. Select your account name from the top-left corner of the menu, and then select Switch account.
3. Sign in with an account other than the one you were using.
4. Access the Xbox app and check if it now works correctly.

Solution 5: Uninstall and reinstall the Xbox app

1. Type Windows Powershell in the search box.
2. Right click Windows Powershell and select Run as administrator.
   
3. Copy and paste the following command:
   
   get-appxpackage Microsoft.XboxApp | remove-appxpackage
4. Press Enter.

Restart your Windows 10 device to refresh and sync all changes made. Then, download and install the Xbox app here and check if it works correctly this time.