Windows 10 minecraft cannot connect to marketplace error

Hey, Christopher!

I was experiencing this problem too, so came here to find no solution. However, I found one myself that worked for me. I am on Minecraft PC (is that Bedrock), anyways, I brought up my Xbox Console Companion under Settings/apps/games, even though I'm not
on Xbox.

They ask me to pick a sign in name which can be your gamer tag if you like.

I'm not exactly sure how I brought up my Xbox Console Companion, but when I did, On the left, you see a list of selections. Choose Games. Then a list of your games shows up. Find Minecraft in that list.

Then click on that title, and it will show that you may need to find an update that is waiting. Click Find Update. Then when that is done, click Install Update. That fixed the issue for me, and I was then able to instantly visit the Minecraft Marketplace.

I've had this issue before, and it always seems to have something to do with updating the game. But the update doesn't happen just because you're online and start the game. You have to go through Windows apps to Xbox Console and then find updates and install
the updates that you download.

Seems Blocking the Marketplace is the game's or Window's way of signaling that there are updates waiting.

I hope this solution helps you and others.

-Mh2

Hello! Okay, well here's a way to access your previously purchased products on Minecraft. First, you have to go to "My Games and Apps." Then, you will hover over Minecraft, and press the pause button ( three-lined button to the right of the Xbox symbol of
your controller ). A few options should appear, and one of the options should be "Manage Game and Add-Ons." After that, you go to "Ready to Install" and install the remaining products you need to install. If you have any further questions, reply to me below,
or visit the links provided:

https://support.xbox.com/en-US/browse/billing/payment-and-purchases

https://support.xbox.com/

I hope this answered your question!

Also, for the internet problem, try either power cycling your Xbox by holding the Xbox symbol on your Xbox for about 10-15 seconds before it completely shuts off. If that doesn't work, go onto Network Settings and going Offline, and then back online. I'll
provide more links for this as well:

https://support.xbox.com/en-US/xbox-one/networking/connection-solution

https://support.xbox.com/en-US/browse/xbox-one/networking

I hope this solved your question as well!

Hello all,





As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





Thanks,

Brad

Hey there,

Is there a specific error code that you get with that error message? It sounds like there may a network issue, or there may be other software installed on your Windows 10 PC that may be interfering with connecting to the game's servers. To start, let's try
uninstalling and reinstalling Minecraft: Windows 10 Edition from your Windows 10 PC. You can uninstall Minecraft from the app list within the Start Menu on Windows 10, and reinstall the game through the Windows Store.

Hope this helps!