Windows 10 Microsoft and xbox will not download forza horizon 4- error code: 0x803F8001

Hello ClisaT,

Thank you for your post. I understand you are experiencing an issue with your Xbox One failing to launch Forza Horizon 4 and producing error code 0x803F8001. To troubleshoot this, please visit this page:

Error 0x803F8001.

I hope this helps.

Hello ДімаКурик,

Thank you for your post. I understand you are experiencing an issue with your Xbox One producing error code 0x803F8001 when attempting to launch Forza Horizon 4. To troubleshoot this issue, please check out the following
article:
Error 0x803F8001 - Xbox.

I hope this helps.

Hello Bidoof, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you're experiencing this inconvenience while trying to download Forza Horizon on your PC. Let's try to sort this out.

However. Before that, I appreciate it if you can provide the following information:

What's the error code you're getting?
Is the same happening when you try to download other games?
Are you using Windows 10 or Windows 11?
What procedures you tried to fix this so far?

So I get the code 0x80070002 on the xbox app, and on the Microsoft store I only get "There's a problem on our end".

The only games I own on Microsofts platform is Forza Horizon 5 and Forza Horizon 4. And all the times I tried to download both Forza Horizon 5 and 4.
I am currently using Windows 11 but this problem happened on my old pc as well and that pc used Windows 10. Now I could sometimes download both Fh5 and Fh4 on my old pc but not on my new one!

I haven't tried any fix yet because I don't know any fixes

Hi Alan,

Thanks for reaching out to us in forums for this issue. Based on the error code that you received, 0x803F8001, this happens when you try to enter a
game and our system has issues checking the rights of ownership. It may have asked you if you own this game/app when you received it. Its possible that there could have been an Xbox Live service alert at that time that was causing the issue.

If you are using a Windows 10 device (or Xbox One console) to play Forza Horizon 4, then you'll wish to take a look at our support article entitled Error
0x803F8001 occurs when you launch an Xbox One game to assist you with troubleshooting the issue directly. We recommend that you attempt every solution for the best results.

I hope that this helps you out! Please let us know the results.

Hello

• I do have the latest Windows Updates.
  
• There are no error codes that come up, the progress bar just flicks on and off.
  
• I am able to download other games, it is just the Forza Horizon 5. I can even download Forza Horizon 4 with no trouble.
  

Thanks