Windows 10 can't play xbox games even though I'm signed in.

Yagrite · Jan 21, 2017

Okay so i downloaded Forza Horizon 3 Demo and started it up and when the game started up it said that i needed to sign in to my Microsoft account to proceed in to the game, I've checked several times that i was logged in to the same account on both my xbox
app and my Microsoft store and I have linked my account in my Windows 10 settings. I'm not even able to play Microsoft Solitaire collection, which came installed with the computer or at least when i started up the xbox app.

:)

BossPants900544 · Jan 21, 2017

Can't play candy crush soda anymore from x-box games

When I play daily challenges on windows 10 solitaire games it shows I'm signed into X-Box but I click to get to other games and I can't get in. Also I play Candy Crush Soda which now I can't play. I could by-pass X-box but now I can't.

CAPTAINOKIN · Jan 21, 2017

i can't play any games i bought on my account even though i'm signed in

whenever i try to start up any game that is not on a disc i get the euro saying the account that bought it has to be signed in. The only account on my xbox is the one that bought all the games.

what do i do i tried hard reseting my xbox and it still doesn't work.

Loraine Mon · Jan 23, 2017

Hi,

To better assist you with your concern, please provide us with the following information:

What is the exact error message when you tried to launch or play your games?

Have you done any changes to the computer prior to the issue?

Were you able to play the same games on the same computer before?

When did the issue start?

Did the issue start after an update?

We're looking forward to your response.

Loraine Mon

Hi,

To better assist you with your concern, please provide us with the following information:

What is the exact error message when you tried to launch or play your games?
Have you done any changes to the computer prior to the issue?
Were you able to play the same games on the same computer before?
When did the issue start?
Did the issue start after an update?

We're looking forward to your response.

Jonathan Deives

Hi, my name is , I'm a member of the Xbox community like you. I understand your problem, don't worry I'm here to help you.

Sign out of your account in the Microsoft Store and Xbox app.

Try going to your Date & Time settings, changing it to a different date and time, then back to the correct time or click to set it automatically.

Sign back in to your account, open the game and see if the issue persists.

If the problem persists, I recommend that you contact Minecraft(Mojang) support who can better help you with game-related issues;

https://help.minecraft.net/hc/en-us/request/new...

I appreciate your patience, if you have more questions feel free to ask.

StephenQuinn82

You can't change a gamertag into a previously owned one but you could sign in to the Windows 10 Xbox app with the old one though.

This link will give you you all the info you need to sign in to the Xbox app on Windows 10.

support.xbox.com/.../signin-xbox-app-on-windows-10

Paddel06

The Windows 10 and Xbox One Edition are two separate games, even though they support crossplay. You cannot play the WIndows 10 Version on your Xbox, for that you need to buy the Xbox One version.

Hwellj13

When I launched my Xbox app on my Windows 10 device tonight, I received a message 'we are unable to sign you in at the moment. Try again later' (0xbb)

At the same time I received a Win 10 notification indicating that I was signed into Xbox Live.

I currently have no access to the Xbox app. Tried multiple times signing in, even though my OS is telling me something different.

Without the ability to sign in, I can't even stream from my console.

Anyone else have this issue?

i'm having this same issue.

Windows 10 can't play xbox games even though I'm signed in.