Window 10 Xbox App closes Immeditally

Dark Lacky · Sep 16, 2016

Hello,

I'm unable to utilize any of the Xbox Apps in Windows 10, as they fail to open. Below is the error found in the event log. I'm in need of a solution, I've spent countless hours and to date have been unable to resolve this. All drivers are up to date,
windows it up to date, etc. Your assistance is appreciated.

Log Name: Application

Source: Application Error

Date: 9/16/2016 5:22:51 PM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: DESKTOP-KEC2QPC

Description:

Faulting application name: XboxApp.exe, version: 19.21.1609.9012, time stamp: 0x57d2ff1c

Faulting module name: Windows.UI.Xaml.dll, version: 10.0.14393.187, time stamp: 0x57cf9d04

Exception code: 0xc000027b

Fault offset: 0x00000000006d638b

Faulting process id: 0xb30

Faulting application start time: 0x01d21068dc5331a4

Faulting application path: C:\Program Files\WindowsApps\Microsoft.XboxApp_19.21.9012.0_x64__8wekyb3d8bbwe\XboxApp.exe

Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll

Report Id: 88a95a58-e5f1-4426-b940-17da77a88eed

Faulting package full name: Microsoft.XboxApp_19.21.9012.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: Microsoft.XboxApp

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2016-09-16T22:22:51.071837200Z" />

<EventRecordID>350</EventRecordID>

<Channel>Application</Channel>

<Computer>DESKTOP-KEC2QPC</Computer>

<Security />

</System>

<EventData>

<Data>XboxApp.exe</Data>

<Data>19.21.1609.9012</Data>

<Data>57d2ff1c</Data>

<Data>Windows.UI.Xaml.dll</Data>

<Data>10.0.14393.187</Data>

<Data>57cf9d04</Data>

<Data>c000027b</Data>

<Data>00000000006d638b</Data>

<Data>b30</Data>

<Data>01d21068dc5331a4</Data>

<Data>C:\Program Files\WindowsApps\Microsoft.XboxApp_19.21.9012.0_x64__8wekyb3d8bbwe\XboxApp.exe</Data>

<Data>C:\Windows\System32\Windows.UI.Xaml.dll</Data>

<Data>88a95a58-e5f1-4426-b940-17da77a88eed</Data>

<Data>Microsoft.XboxApp_19.21.9012.0_x64__8wekyb3d8bbwe</Data>

<Data>Microsoft.XboxApp</Data>

</EventData>

</Event>

:)

BrattyLeek68 · Sep 16, 2016

App unstable

Trying to run app on new HP Envy I7-7500U with Windows 10 Home & touch screen. App window closes spontaneously. When I do finish a daily challenge game, game closes without credit. No such problems on my old Envy.

Ayukeeen · Sep 16, 2016

The xbox app doesn´t work

When I double click on the xbox app, the xbox app only opens a window and closes very fast.

What is the problem?

Thanks.

Dark Lacky · Sep 16, 2016

I solved this. I enabled BIOS rollback and reflashed my Laptop. Seems to be working (for now at least).

Dark Lacky

I solved this. I enabled BIOS rollback and reflashed my Laptop. Seems to be working (for now at least).

Catherine Cus.

Hi,

One possible reason as to why you're encountering this issue is due to outdated device drivers. By keeping your device up-to-date, you'll ensure that you're always running the latest software or hardware drivers, as we frequently fix known issues. Refer
to Update drivers in Windows 10 for the steps.

We also suggest running the Windows apps troubleshooter provided on this
link. This can help resolve issues with built-in Windows 10 apps.

Another solution we recommend is to change your computer's power options. This can help us determine if this is due to the power options configuration. Here are the steps:

Click Start then Settings.
In the Find a setting search box, type Control Panel.
Select Control Panel then choose System and Security.
Select Power Options.
Select Change when the computer sleeps.
In the Put the computer to sleep select Never.
Restart your device so that the changes can take effect.

Let us know how it goes after performing the aforementioned solutions.

Radiant Sword X

These problems tend to occur frequently on the Xbox Console Companion app on Windows 10. Refreshing is the only way to correct it or simply close the app and re-open it.

Sodangidni

Hello, Gaben345. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

Based on the information you provided, I would like to suggest the following potential solutions. Please try opening the Xbox app after performing each one.

Method 1. Remove the most recent Windows updates. Make sure to disable automatic updates before doing this procedure.
https://support.microsoft.com/windo...s-update-c77b8f9b-e4dc-4e9f-a803-fdec12e59fb0

Method 2. Run the gaming services repair tool.
https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool > Please expand the field that says
“Downloadable version” and run it once you have the file on your PC.
Once you run it, the tool can take a while to finish. So, make sure to not close the window during the process.

Method 3. Right-click on the Windows button and select PowerShell (run as an administrator).
Then, run the following command: (You may want to copy and paste the entire command)

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}.

This command can take a while to end, but when the process ends, you should be able to type in the PowerShell window.
After that, please restart your computer.

Method 4. Create a new user on your PC and test if you have the same outcome.
https://support.microsoft.com/windo...-windows-20de74e0-ac7f-3502-a866-32915af2a34d

Method 5. Run the SFC tool on your PC. This tool may help you find and repair potential corruptions.

https://answers.microsoft.com/thread/bc609315-da1f-4775-812c-695b60477a93

I'll look forward to hearing from you.

Regards,

Arturo.

Jurgen1488

Either close it and try again. Or try the Xbox app on your mobile or Windows 10 computer and try writing it through this application.

Window 10 Xbox App closes Immeditally