Win10 > XboxOne Streaming - Not Displaying Video

Discus and support Win10 > XboxOne Streaming - Not Displaying Video in XBoX Games and Apps to solve the problem; Having the same issue here. I was able to do it on an older version of the app, but when I changed computers and updated it, it stopped working. I can... Discussion in 'XBoX Games and Apps' started by EardleyEFC, Nov 22, 2015.

  1. Win10 > XboxOne Streaming - Not Displaying Video


    Having the same issue here. I was able to do it on an older version of the app, but when I changed computers and updated it, it stopped working. I can hear audio, no video. I was also getting the issue saying network quality issues message. Console and computer
    are both connected to the router via Ethernet, so I don't see why the network would be a problem.
     
    DarknessNinja87, Jan 30, 2016
    #16
  2. Undead Pixel
    Undead Pixel Guest
    Just wanted to post an update to say I have got the game streaming working albeit a majorly annoying way to fix it.

    What I did was used the Windows 10 built in Reset this PC feature.

    This can be accessed by pressing the Windows key on your keyboard or Windows button on screen, going to Settings, and then selecting Update & Security. From here you will want to select the Recovery option on the left hand side and you should then see Reset
    this PC on the center area. If you click the Get started button you will be presented with 2 options. One will keep your personal files but will remove all apps and reset all settings. The other option will basically factory wipe the device losing all your
    files.

    A word of warning it you choose to keep your files and have originally upgraded from Windows 7 or Windows 8 you will more than likely have to reinstall pretty much all applications, this includes Flash Player, Silverlight, Adobe Reader, NVIDIA or AMD suites,
    iTunes. The list goes on, but you will be presented with a .html on your desktop listed all the applications along with their version numbers that were removed while refreshing your PC. Not all but some of the applications listed in this report are hyperlinks
    to the manufacturers websites making the restoration just that little bit quicker.

    I upgraded from Windows 7 so now I have got to install all of my Alienware suite software again, along with my Steam games and more (2 page print out to be precise).

    A majorly annoying way to fix this issue but for those willing to give anything a go to fix it then this may just help.

    I remain hopeful that Xbox can provide a simpler fix for this issue in the future.
     
    Undead Pixel, Jan 31, 2016
    #17
  3. Bestlano
    Bestlano Guest
    Hi all, Sorry to hear your experiencing this issue. We appreciate you taking the time to report this via 'report a problem' and providing the additional feedback. Currently this issue has been reported to the developers. I will revisit this issue and report
    this today in our reports to the developers so they are aware this issue is being observed by more users. Hopefully the info you shared is enough, if not we will contact you if we have further questions.

    Thanks for reporting and the support,

    Best
     
    Bestlano, Feb 1, 2016
    #18
  4. Sven Golly
    Sven Golly Guest

    Win10 > XboxOne Streaming - Not Displaying Video

    I have streamed cable television once (the first time I tried) with no problems and now I can see the XBOX ONE "static" pages, I can see and manipulate OneGuide, I can hear live audio perfectly, the only thing I am missing is video. I can use my apps, Hulu,
    Netflix, SlingTV, etc. just not cable TV any longer.

    If I change streaming quality I frequently get a second or two of live video but it won't stay active.

    People have stopped posting about this issue, has there been a resolution?

    Thanks
     
    Sven Golly, Feb 16, 2016
    #19
  5. Bestlano
    Bestlano Guest
    Hi Desert, We haven't observed any other reports regarding no video when streaming. If your able to reproduce this issue using the regular version and with Xbox App (Beta), please use the "Report a problem" located in under happy face in left NAV bar in
    the beta version so a report with helpful data is sent to the developers to investigate.

    I will call out this issue in our reports to the developers today so they aware this issue is being observed.

    Thanks,

    Best
     
    Bestlano, Nov 1, 2018
    #20
  6. BroHammersley Win User

    Win10 > XboxOne Streaming - Not Displaying Video

    Hey everyone,

    The Xbox app has received an update which may have resolved this issue. Please download the latest version and let us know if you're still experiencing this via Report a problem from within the app.

    Thanks!

    ~Hammer
  7. Undead Pixel Win User

    Win10 > XboxOne Streaming - Not Displaying Video

    Just wanted to post an update to say I have got the game streaming working albeit a majorly annoying way to fix it.

    What I did was used the Windows 10 built in Reset this PC feature.

    This can be accessed by pressing the Windows key on your keyboard or Windows button on screen, going to Settings, and then selecting Update & Security. From here you will want to select the Recovery option on the left hand side and you should then see Reset
    this PC on the center area. If you click the Get started button you will be presented with 2 options. One will keep your personal files but will remove all apps and reset all settings. The other option will basically factory wipe the device losing all your
    files.

    A word of warning it you choose to keep your files and have originally upgraded from Windows 7 or Windows 8 you will more than likely have to reinstall pretty much all applications, this includes Flash Player, Silverlight, Adobe Reader, NVIDIA or AMD suites,
    iTunes. The list goes on, but you will be presented with a .html on your desktop listed all the applications along with their version numbers that were removed while refreshing your PC. Not all but some of the applications listed in this report are hyperlinks
    to the manufacturers websites making the restoration just that little bit quicker.

    I upgraded from Windows 7 so now I have got to install all of my Alienware suite software again, along with my Steam games and more (2 page print out to be precise).

    A majorly annoying way to fix this issue but for those willing to give anything a go to fix it then this may just help.

    I remain hopeful that Xbox can provide a simpler fix for this issue in the future.
  8. BroHammersley Win User

    Win10 > XboxOne Streaming - Not Displaying Video

    Thanks for reporting this via the Xbox app. We'll ask the development team to investigate this further.

    ~Hammer
  9. FIZZITRON Win User

    Win10 > XboxOne Streaming - Not Displaying Video

    Just wanna say that today it randomly worked. Was working really well too. Was playing games better than as if I was playing some PC games.

    But now its not working again. Didn't do anything to my settings in my app or on my PC and I have everything that updates set to ask me first so its not an update causing buggy issues either.

    Has anyone got this worked out? I see its originally posted November and the last time a staff member checked in was the 18th of this month. Surely someone has to have gotten somewhere. Would be nice if staff would reply to half of the posts though. This
    isn't the only one and I started one myself in another forum that seemed more appropriate to me. I mean its not like they make it easy to actually get over the phone support, which could do a world of wonders.
  10. EardleyEFC Win User

    Win10 > XboxOne Streaming - Not Displaying Video

    Hi Maxen,

    Thanks, but I had already tried that. It appears to make no difference what encoding level I choose.

    Dan
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Win10 > XboxOne Streaming - Not Displaying Video

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