Will I get my Xbox back

Hello aero apex,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're experiencing issues with your Xbox. If your console has been banned, it means that it has been restricted from accessing Xbox Live services. This can happen if you violate the Xbox Live terms of service, such as using unauthorized software or modifying your console.



If you believe that your console has been banned in error, you can reach out the Xbox Live Policy and Enforcement team and submit a case review. You may check this article: Enforcements | Xbox Support

Take note that, if the ban is due to a violation of the terms of service, it may be permanent and cannot be reversed.





Thank you for your understanding.



Sincerely,

bro please tell me when you had the problem that the return was stuck?

Hello, please tell me, I made a refund, but the order log shows “Completed” instead of “Refunded”, tell me, will I get my money back?

https://imgur.com/a/sA0meiK

For some reason I couldn’t attach screenshots, so I sent 2 screenshots with a link

In the image above it says that the funds have been refunded (this is written almost immediately after the green tick next to the return), but at the same time I made a second return, since the child bought by mistake, but it does not say that the funds have been refunded, although about 4 hours have already passed

hahah same problem here , i refunded a game and its approved with no email saying thats its refunded and also the game is still playable now even with the refund it approved , but my guess here is the refund system is bugged 100% because the refund isn't going through , the status of the game is "completed" on microsoft order history instead of "refunded" , so yeah xD

You should get the funds by the end of next week.

but in the purchase history it is not written that the funds have been refunded, so the question is, will they be refunded or not?