Will I be able to recover my data after console restarted?

It's not normal, Mr. Since you reset the console previously that is part of the troubleshooting steps but can you play the full game?

It's not normal but as I have checked the screenshot that you have sent, it seems like the trial is not installed since there is an icon to download the trial.

As long as you can play the full game without any issues you don't have to worry.

This is what it shows

I'm sorry but I can only assist you in this session for your security and privacy.

"Go to "My games and apps" > Installed games > Highlight the game > Press the Menu button > Go to "manage games and add-ons" > Click the game icon."

Check if there is a free trial installed from there.

Hello I’am back my progress is their but I still have one more concern I recently purchased a physical copy of the crew 2 and before that I had the trial version now when I downloaded the physical game it’s shows on my games and apps as trial and when ever I check saved data on that game it only shows reserved data can u please help me