Will I be able to get my premium account back?

Hi there! I'll be happy to assist you here.

If it's showing you a different account on your new computer, that only means that you're using a completely different account from your old computer.

Could you still access your old computer? If so, kindly check your account there from the Microsoft Store. It may have a different email address.

If you have multiple email addresses or accounts, please check them one by one as one of them might have your correct game profile.

Thank you!

I deleted my account restarted the Xbox and added the account back on but I am still getting the error message saying that the premium content is blocked for my profile.

will it be a premium permanent account and i be able to play on premium servers

Am I able to get the money back from the purchase to put it towards the premium edition or is the money gone?

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Kindly check first if the status of the transaction is completed on your order history at this link, https://account.microsoft.com/billing/orders.

If it's completed, please check in-game if the in-game content is there.

If not, it can take up to 24 hours for in-game content to show up. If you still haven't received it within 24 hours. I would highly recommend contacting Roblox support for further advice on how to get the in-game content. You can contact them using this link, https://www.roblox.com/support.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.